QUESTION: 65

The SLA and the customer’s system administrator are reviewing scenarios that do not require an application server restart. Select three scenarios from this list. (choose three)

When deploying rule only hotflxes
When changing the prweb web.xml file
When changing the system name
When the deploying new rules
When the prlogging.xml file is modified

Answer(s): A,D,E

Reveal Solution Next Question

QUESTION: 66

The question statement is missing for this question but options and answer is given below.

Increase subcase urgency based on ClaimUnit type prior to the workbasket assignment. Specialize the Service Level Rule by ClaimUnit case type.
When the SLA's goal is reached, have an escalation Activity adjust the claim urgency in proportion to the average time to resolve ClaimUnit cases.
Implement a GetNextWork solution based on case deadline and ClaimUnit type. Specialist the service Level Rule by ClaimUnity case type.
Store the average time to complete sub case types in a table. Customize GetNextWork list view by joining to this table and use this value for ordering the results.

Answer(s): B

Reveal Solution Next Question

A case can be withdrawn using a local action. You want to restrict the ability to withdraw a case to the user who created the case or any work group manager of the user. Select three rule types used in combination to achieve this functionality. (choose three)

Access Deny
Access When
Access Control Policy
Access of Role to Object
Privilege

Answer(s): A,D,E

Reveal Solution Next Question

QUESTION: 68

DRAG DROP (Drag and Drop is not supported)
Select and move the five steps required to implement single sign-on (SSO) authentication in a pega application to the SSO authentication implementation steps column. (Choose five)