Free IASSC Lean Six Sigma - Yellow Belt Exam Braindumps (page: 18)

Page 17 of 38

Voice of the Business is a Lean Six Sigma technique to determine the needs and wants of the _____________of the business.

  1. Owners
  2. Managers
  3. Debt holders
  4. Staff

Answer(s): A



Y, the output of a process, is the ___________variable while Xn, the various inputs to a process, are the ____________variables.

  1. Independent, dependent
  2. Individual, multiple
  3. Sole, multiple
  4. Dependent, independent

Answer(s): D



When we assess the Voice of the Customer we are attempting to determine the gaps in our processes between “what is” and ____________.

  1. “What isn’t”
  2. “What will make money”
  3. “What will cost less”
  4. “What should be”

Answer(s): D



Which of the following would likely be a CTQ (Critical-to-Quality) for the purchase of a service?

  1. Documentation is clear
  2. Was timely in delivery
  3. Required no redo
  4. All of these answers are correct

Answer(s): D






Post your Comments and Discuss PEOPLECERT IASSC Lean Six Sigma - Yellow Belt exam with other Community members:

IASSC Lean Six Sigma - Yellow Belt Discussions & Posts