This helps you manage the complete lifecycle of customer service,from logging cases to suggesting and delivering solutions across multiple channels, including Web self-service and live agent support:
Answer(s): D
How many workflow rules can you create per entity?
What is the default report format for new reports created in report builder?
Answer(s): B
Which of the following is part of the Sales Cloud 2?
Answer(s): A,C,E,F
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