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Free ADX-201E Exam Braindumps (page: 19)

Page 18 of 61
PDF with 243 Questions

Ursa Major Solar (UMS) wants to improve Its customers' ability to search for knowledge articles.
UMS has already created categories for articles.
Which two additional chances should be made to improve search capabilities? Choose 2 answers

  1. Configure Global Search for specific search terms.
  2. Create synonyms for specific search terms.
  3. Configure Einstein Search for specific search terms.
  4. Promote specific search terms for specific articles.

Answer(s): B,D

Explanation:

Knowledge is a feature that allows administrators to create, manage, and share articles that provide information and solutions for common issues or questions. Knowledge articles can be searched by users using keywords or phrases.
To improve its customers' ability to search for knowledge articles, UMS can use two options:
B) Create synonyms for specific search terms.
Synonyms are words or phrases that have the same or similar meanings, such as "TV" and "television" or "fix" and "repair". By creating synonyms for specific search terms, administrators can ensure that customers can find relevant articles even if they use different words or spellings than the ones used in the articles.


Reference:

https://help.salesforce.com/s/articleView?id=sf.knowledge_search_synonyms.htm&type=5 D) Promote specific search terms for specific articles. Promoted search terms are keywords or phrases that administrators can associate with specific articles to boost their relevance and ranking in search results. By promoting specific search terms for specific articles, administrators can ensure that customers can find the most helpful or popular articles for their queries.

https://help.salesforce.com/s/articleView?id=sf.knowledge_search_promotion.htm&type=5



Northern Trail Outfitters has many users set up as system administrators to perform Salesforce Administration.
Which two functions would a delegated administrator be able to perform in order to help the existing Salesforce Administrator?
Choose 2 answers

  1. Set up users and password management.
  2. Configure updates to sharing rules.
  3. Manage custom objects and customize nearly every aspect.
  4. Make updates to permission set configurations.

Answer(s): A,D

Explanation:

A delegated administrator is a user who has been granted limited administrative privileges by an administrator through delegated administration groups. Delegated administrators can perform some administrative tasks without having full access to Setup. Some functions that delegated administrators can perform are:
A) Set up users and password management.
Delegated administrators can set up and manage users who belong to specified roles or territories, including creating, editing, freezing, and unlocking users; resetting passwords; assigning permission sets; and managing public groups.


Reference:

https://help.salesforce.com/s/articleView?id=sf.admin_useradmin_delegated.htm&type=5 D) Make updates to permission set configurations
Permission sets are collections of settings and permissions that can extend users' functional access without changing their profiles. Delegated administrators can make updates to permission set configurations if they have been granted access to manage users by an administrator.

https://help.salesforce.com/s/articleView?id=sf.users_permissionsets.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.admin_useradmin_delegated.htm&type=5



An administrator needs to Import a large amount of historical data (more than 100,000 records) from another system.
how should the administrator import the data?

  1. SOAP based API with Developer console
  2. Data Loader with Bulk API Enabled
  3. An AppExchange package
  4. Import Wizard with Add Only

Answer(s): B

Explanation:

Data Loader is a tool that allows administrators to import or export large amounts of data (more than 50,000 records) from or to Salesforce using CSV files. Data Loader can be used for inserting, updating, deleting, upserting, exporting, or extracting data. Bulk API is an API that allows administrators to process large batches of records asynchronously in the background. Bulk API can handle millions of records with high performance and minimal system resources. By using Data Loader with Bulk API enabled, an administrator can import a large amount of historical data (more than 100,000 records) from another system efficiently and securely.


Reference:

https://help.salesforce.com/s/articleView?id=sf.data_loader.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.loader_api.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.bulk_api_intro.htm&type=5



Cloud Kicks needs to automate several updates to lead records and update unrelated records. Select changes should happen every time a record is created or updated, Put other changes should only happen when the record is updated.
Which two options should the administrator use to automate these updates? Choose 2 answers

  1. Use a Decision element with the "Only if the record that triggered the flow to run is updated to meet the condition requirements" option.
  2. Create a Process Builder that runs when a record is changed.
  3. Create a flow that runs when a record is created or updated.
  4. Use "formula evaluates to true" workflow rule with the ISCHANCEO function to make changes when the record Is updated.

Answer(s): B,C

Explanation:

Process Builder and Flow Builder are tools that allow administrators to automate business processes in Salesforce without writing code. Process Builder and Flow Builder can perform actions such as creating records, updating fields, sending emails, posting to Chatter, invoking Apex classes, calling flows, etc.
To automate several updates to lead records and update unrelated records at Cloud Kicks, an administrator can use two options:
B) Create a Process Builder that runs when a record is changed Process Builder is a tool that allows administrators to create processes that consist of criteria nodes and action groups. Criteria nodes define the conditions that trigger the process and action groups define the actions that the process performs. Processes can run when a record is created or when a record is created or edited.

By creating a Process Builder that runs when a record is changed, an administrator can automate updates to lead records based on certain criteria and perform actions such as updating fields, sending emails, posting to Chatter, invoking Apex classes, calling flows, etc.


Reference:

https://help.salesforce.com/s/articleView?id=sf.process_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.process_considerations.htm&type=5 C) Create a flow that runs when a record is created or updated Flow Builder is a tool that allows administrators to create flows that consist of elements such as screens, assignments, decisions, loops, etc. Elements define the logic and user interface of the flow. Flows can run in different ways such as when a user clicks a button, when a record is updated by Process Builder, when an event occurs in the system (such as record creation), etc.






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