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Free ADX-211 Exam Braindumps (page: 60)

Page 59 of 117
PDF with 467 Questions

Which of the following features is NOT unique to Salesforce Knowledge?

  1. Article Types
  2. Categories
  3. Synonym Search
  4. Custom Page Layouts

Answer(s): D



Salesforce Knowledge offers administrators the ability to fully customize the way an article type displays to an end user.

  1. True
  2. False

Answer(s): A



Which of the following is NOT true about article types in Salesforce Knowledge?

  1. An organization must have 2 article types to enable Knowledge.
  2. Article Types are typically short HTML documents.
  3. Article Types may include attachments.
  4. Article Types should enable 'actionable' content.

Answer(s): A



Salesforce Knowledge offers the ability to store PowerPoint files, PDFs, office documents, and any other type of file with no restriction on size or length.

  1. True
  2. False

Answer(s): B






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