thucydides Commented on March 09, 2024
Question 3: A call center manager uses a custom dashboard to track Case related metrics. The manager wants a component to display the number of closed Cases in real time. What type of event should be used to meet this requirement? Answer here: Push Topic Event Documentation: https://developer.salesforce.com/docs/atlas.en-us.api_streaming.meta/api_streaming/pushtopic_events_intro.htm PushTopic events is a legacy product. Salesforce no longer enhances PushTopic events with new features and provides limited support for this product. Instead of PushTopic events, consider using Change Data Capture events. To learn about Change Data Capture events, see the Change Data Capture Developer Guide and the Change Data Capture Basics Trailhead module.
Anonymous