QUESTION: 37

A Solution Architect is delivering a multi-cloud implementation to a client. A diagram is required to communicate the vision and strategy of the solution to the business executives and stakeholders at a high level without going into too much detailed technical information.
Which type of architecture diagram should the Solution Architect use?

Master Data Management (MDM) Diagram
Reference Architecture Diagram
Lightning Platform Architecture Diagram
Solution Architecture Diagram

Answer(s): D

Explanation:

A Solution Architecture Diagram shows the high-level view of the solution components and how they relate to each other. It also shows the key business capabilities and objectives that the solution supports. It does not go into too much detail about the technical implementation or configuration of each component.
A Solution Architecture Diagram can help you communicate the vision and strategy of your multi- cloud solution to the business executives and stakeholders at a high level without overwhelming them with too much technical information.

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QUESTION: 38

Northern Trail Health has clients that have more than 10,000 employees. The company's Customer Service team handles requests from its client's employees directly and tracks various rebate programs per employee. Private information should not be shared with the Sales team and they should only see contacts that are relevant to the sales process. Assuming that Sales and Service teams share certain contacts, in which two ways should a Solution Architect ensure optimal performance?
Choose 2 answers

Use profiles and/or permission sets to give View All access to Customer Service on the Contact object.
Set the Contact object to Public Read Only so that the sharing rules do not bog down performance for sharing.
Assign all contacts to Sales team members to ensure sharing is streamlined and hide private fields from them.
For each Account, assign Sales Contacts to the Sales team and all the rest to a Customer Service representative assigned to the Account.

Answer(s): A,B

Explanation:

Use profiles and/or permission sets to give View All access to Customer Service on the Contact object.
This way, Customer Service can access all contacts without relying on sharing rules or manual sharing. This can improve performance by reducing the number of queries and calculations needed for sharing.
Set the Contact object to Public Read Only so that the sharing rules do not bog down performance for sharing.
This way, Sales can see all contacts but not edit them. This can improve performance by avoiding unnecessary locking and contention issues caused by concurrent updates.

Reference:

https://trailhead.salesforce.com/en/credentials/sharingandvisibilityarchitect

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QUESTION: 39

A Solution Architect is working with a complex enterprise architecture that supports multiple business processes. Many previous transformation projects have struggled because of the interdependencies between the Salesforce production environment and other systems, as well as a lack of documentation.
In which two ways can a Solution Architect gain a better understanding of the current state of the Salesforce production environment?
Choose 2 answers

Speak to the business stakeholders to gather their suggestions for improvement.
Identify which system integrator did the previous implementation and ask them to document their work.
Examine the details of the current configuration to see how it is set up.
Work with the system administrator to identify who has the most knowledge of the current configuration.

Answer(s): C,D

Explanation:

Examine the details of the current configuration to see how it is set up.
This way, you can get a clear picture of what features and functionalities are being used, how they are configured, and how they support the business processes. You can also identify any technical debt, customizations, or integrations that may impact performance or scalability. Work with the system administrator to identify who has the most knowledge of the current configuration.
This way, you can leverage their expertise and experience to understand how the system works and why it was designed that way. You can also get their feedback on any issues or challenges they face with maintaining or updating the system.

Reference:

https://trailhead.salesforce.com/credentials/b2bsolutionarchitect

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QUESTION: 40

Universal Containers (UC) is currently utilizing Salesforce Revenue Cloud, Service Cloud, and Field Service for its internal Sales teams, call center, and field service teams. The field service team has asked for new data visibility around Sales and Service data because customers in the field will often ask about sales orders that typically exist within Revenue Cloud.
What is an immediate consideration a Solution Architect should provide regarding giving this kind of data access?

Generate a new permission set that grants access to the Order object and assign it to the field service users.
Generate a new profile that grants access to the Order object and assign it to the field service users.
Provide the field service team with CPQ licenses to view Order data.
Provide the field service team with a Sales Cloud license to view Order data.

Answer(s): A

Explanation:

Generate a new permission set that grants access to the Order object and assign it to the field service users.
This way, you can provide granular access to specific fields and records without changing their existing profile or license. This can also improve performance by avoiding unnecessary queries and calculations for sharing.

Reference:

https://trailhead.salesforce.com/credentials/b2bsolutionarchitect

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Free ARC-801 Exam Braindumps (page: 10)

QUESTION: 37

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QUESTION: 38

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QUESTION: 39

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QUESTION: 40

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