Universal Containers (UC) is currently using Sales Cloud, Revenue Cloud, Experience Cloud, and B2B Commerce. B2B Commerce and Experience Cloud are used for UC's end customers while the direct Sales team sells with partners through Revenue Cloud. However, partners want to work digitally versus through email.The direct Sales team has asked the CIO how they can expose their Revenue Cloud capabilities to their partners and vendors using Salesforce. The CIO knows they are currently using B2B Commerce for customers and is wondering if they can do something similar for partners by exposing CPQ capabilities in Experience Cloud for partners.What are two questions a Solution Architect should ask when evaluating either B2B Commerce or CPQ for partners via Experience Cloud?Choose 2 answers
Answer(s): A,C
Do partners need to do complex configurations or create their special pricing?2 This question can help UC determine if they need to use CPQ for partners, which can provide more flexibility and functionality for configuring products and applying discounts than B2B Commerce. Will partners be using CPQ to sell to our customers that are utilizing our B2B Commerce tool today? This question can help UC understand if they need to integrate CPQ and B2B Commerce for partners, which can enable a seamless experience for both partners and customers across different channels.
A Solution Architect was asked by AC Computers to provide solution recommendations for a rebate enrollment and management solution on Salesforce. The primary goal and requirement is to easily launch rebate programs for partners that an administrator can implement and manage in Salesforce. AC Computers currently uses Sales Cloud, Salesforce CPQ, and Experience Cloud to expose opportunity and quote information to partners.Based on the business requirements, which solution should the Solution Architect recommend?
Answer(s): C
This solution can help AC Computers easily launch rebate programs for partners that an administrator can implement and manage in Salesforce. Rebate Management is a new module that integrates out-of-the-box into any Salesforce product and gives all employees and channel partners visibility into rebate programs.It also automates, scales and leverages AI-driven insights for better and faster decisions.Rebate Management can be exposed in the Experience Cloud site using custom components or standard objects.https://www.salesforce.com/products/manufacturing-cloud/rebate-management/ Salesforce Rebate Management is a managed package that enables companies to create, manage, and track rebates in Salesforce. With this solution, administrators can easily set up and manage rebate programs, track accruals and actuals, and generate detailed reports. Exposing the data in the Experience Cloud site will allow partners to view and track their rebate status, further enhancing the rebate management process.
Salesforce Help - Salesforce Rebate Management Overview.
Universal Containers (UC) is starting to go through an inventory of capabilities in regard to its many data warehouses. UC's data warehouses are currently being provided with data from OMS, ERP, Accounting, and other inventory management systems. Data warehouses are utilized by those systems for storage or analytics purposes.UC plans to utilize the Systems of Engagement framework to classify its systems based on how they will be utilized within the enterprise architecture. UC would like to understand which systems it should directly integrate with versus utilizing the data warehouses where that data may also be stored.How should a Solution Architect classify the data warehouses as systems within the enterprise architecture of this scenario?
Answer(s): A
System of Reference is more appropriate for this question. A system of reference provides data or services for other systems but does not store data itself.A data warehouse can be seen as a system of reference because it provides data for analytics or reporting purposes, but it does not store the original data from other systems.
Universal Containers (UC) wants to implement a Salesforce multi-cloud solution that includes CPQ, B2B Commerce, and Sales Cloud. UC wants to use as much of Salesforce's core capabilities as possible for its cart-to-quote customer journey. The order fulfillment process is managed separately in a third-party ERP.Which two considerations should a Solution Architect keep in mind when thinking about data flows? Choose 2 answers
Product and Pricing are set up with CPQ as the source of record. This means that CPQ is responsible for managing the product catalog, price books, price rules, discounts, and other aspects of product configuration and pricing. B2B Commerce syncs products and prices from CPQ using a scheduled job or an API call.All data points on products should be mapped and replicated between CPQ and B2B Commerce. This means that any custom fields or attributes that are added to products in CPQ should also be added to products in B2B Commerce using field sets or custom metadata types. This ensures that both systems have consistent and accurate product information.
Universal Containers (UC) wants to add and integrate Marketing Cloud Account Engagement after a recent acquisition. The integration into the global architecture will be as follows:- Marketing Cloud Account Engagement will be used for lead nurturing with Engagement Studio. - Marketing Cloud Account Engagement forms will be set up in a website. - Sales Cloud will manage leads created by Marketing Cloud Account Engagement. UC wants to facilitate adoption by giving sales representatives and marketers enough time to learn about new features on a training platform.Which approach should a Solution Architect recommend in order to set up an environment in which users can test the functionalities from end to end?
Create a new MCAE business unit, recreate the configuration, and link it to a full copy Sales Cloud sandbox. This way, users can test the lead nurturing with Engagement Studio, the forms on the website, and the lead management in Sales Cloud without affecting the production data or settings.The recommended approach for setting up an environment in which users can test the functionalities of Marketing Cloud Account Engagement would be to create a new Marketing Cloud Account Engagement business unit, synchronize the production unit and the training unit, and link it to a full copy Sales Cloud sandbox. This allows for a dedicated training environment that can be synchronized with the production environment to ensure that data and configurations are consistent between the two. Additionally, linking it to a full copy Sales Cloud sandbox enables end-to-end testing of the solution.
Salesforce Help - Create a Marketing Cloud Account, https://help.salesforce.com/s/articleView?id=sf.mc_create_account.htm&type=5
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