What are two advantages of having Commerce and CRM data together?
Answer(s): B,D
Having Commerce and CRM data together provides two advantages: a 360 degree view of the customer and a personalized experience based on engagement. A 360 degree view of the customer means that you can access all the relevant information about your customers from one place, such as their account details, order history, preferences, interactions, and feedback. A personalized experience based on engagement means that you can tailor your marketing, sales, and service strategies to your customers' needs, behaviors, and interests, resulting in higher satisfaction, loyalty, and retention.
Commerce and CRM Data Together; [Personalized Experience Based on Engagement]
What platform tool is used to power the checkout experiencein B2B Commerce?
Answer(s): D
Flows are the platform tool used to power the checkout experience in B2B Commerce. Flows are a way to automate business processes by creating guided screens, logic, and actions that users can follow to complete a task or transaction. Flows can be used to customize the checkout experience in B2B Commerce by adding or removing steps, fields, or validations, as well as integrating with external systems or services.
Flows; Customize the Checkout Experience with Flows
Which Org preference needs to be enabled in order to see the Order Summary object in Object Manager?
Answer(s): C
Enhanced Commerce Orders is the org preference that needs to be enabled in order to see the Order Summary object in Object Manager. The Order Summary object is a custom object that stores information about an order placed on a B2B Commerce site, such as products, quantities, prices, discounts, taxes, and shipping costs. The Enhanced Commerce Orders preference allows you to use this object instead of the standard Order object for B2B Commerce orders, giving you more flexibility and control over your order management process.
Order Summary Object; [Enhanced Commerce Orders Preference]
What happens if there is no translation of Product content available for a Buyer's language?
Answer(s): A
If there is no translation of Product content available for a Buyer's language, the site falls back to the Store's default language. Product content is any type of information that can be displayed on a product detail page or category page, such as images, videos, text, or documents. Translation is the process of converting product content from one language to another. The Store's default language is the language that is used for the Store's labels, messages, and content when no other language is specified or available.
[Product Content]; [Translation]; [Store's Default Language]
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