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  5. B2C-SOLUTION-ARCHITECT

Free B2C-SOLUTION-ARCHITECT Exam Braindumps (page: 1)

Page 1 of 16
PDF with 152 Questions

A company is implementing a multi-locale solution that includes B2C Commerce, Service Cloud, and Marketing Cloud. Order confirmation emails are triggered from either B2C Commerce or Service Cloud and sent from Marketing Cloud.

What are two possible reasons why the shipping method name and description can be missing when these emails are triggered for languages other than US English, while other translated content appears correctly?

Choose 2 answers

  1. The name and description for the shipping method are not set up correctly in B2C Commerce or Service Cloud for the requested locale.
  2. The subscriber in Marketing Cloud does not have a preferred locale set.
  3. The locale is not set correctly in the body of the email template.
  4. The ShippingMethods data extension is missing the label and description field for the corresponding locale.

Answer(s): C,D



A salesperson needs to know which subscription a customer has subscribed to or unsubscribed from when reviewing their account in Sales Cloud. However, Marketing Cloud needs to honor the unsubscribe action when it sends out emails.

Which two steps should a Solution Architect take to meet these requirements?

Choose 2 answers

  1. Create a Journey activity to update the records in Sales Cloud.
  2. Create a custom preference center that updates the records in Sales Cloud.
  3. Use the out-of-the-box preference center in Marketing Cloud.
  4. Implement the Marketing Cloud Connector to ensure the unsubscribe data is synced from Sales Cloud.

Answer(s): C,D



Northern Trail Outfitters (NTO) wants to consolidate various legacy commerce platforms into one centrally-managed platform on B2C Commerce. The IT department has been working extensively with web frameworks (such as React and Angular) in recent years and wants to leverage the benefits of B2C Commerce, but maintain the flexibility of the user experience using headless commerce.

Which three considerations, beyond user experience, should a Solution Architect consider before confirming a headless approach?

Choose 3 answers

  1. Additional infrastructure (for example Heroku servers) may be required to host the application
  2. Features that are available by default in the Storefront Reference Architecture (SFRA) app will need to be custom built in custom frameworks
  3. Developers will still be required to use the Commerce SDK for security purposes
  4. Available Service, Marketing, and LINK accelerators may not work without modifications when using a headless approach
  5. Developers familiar with the web frameworks (React, Angular) will be familiar with the framework used by B2C Commerce

Answer(s): B,D,E



A merchant using B2C Commerce and Service Cloud has a requirement for service agents to order products on behalf of shoppers. In the envisioned scenario, a shopper contacts the service center with an order request, the agent uses the Service Console to find the shopper's account, and initiate an order on behalf of the shopper using payment information provided by the shopper. The merchant is considering the B2C Commerce - Service Cloud Connector for this implementation.

Which three considerations should a Solution Architect keep in mind prior to implementation?
Choose 3 answers

  1. Guests or anonymous storefront shoppers are not supported in this scenario.
  2. B2C Commerce needs to be registered as a remote site.
  3. Service agents need a corresponding storefront login mapped to their Service Cloud user record.
  4. The Service Cloud Connector only supports Person Accounts as a customer model.
  5. The Service Cloud Connector only supports contacts as a customer model.

Answer(s): C,D



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