QUESTION: 101

What can you do with Chat in Live Agent? (Choose three.)

Chat with multiple users in one window
Escalate Case to Manager
Transfer a session to another agent
Include information from an article in a chat response
Use chatlets to view information about chatters

Answer(s): A,C,D

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QUESTION: 102

What are the types of Pricebook? (Choose two.)

Master Price
List Price
Standard
Discount

Answer(s): B,C

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QUESTION: 103

An Admin needs to create a validation rule when Amount is greater than or equal to $50000 and the custom field should not be blank. Custom field is a picklist. (Choose two.)

Amount >50000 && ISBLANK(Picklist field)
Amount >50000 && TEXT(Picklist field) = " "
Amount >50000 && ISPICKVAL(Picklist field, " ")
Amount >50000 && (Picklist field) = " "

Answer(s): B,C

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QUESTION: 104

An admin create a custom field on the sandbox, How can an admin deploy it to Production including the settings of the field level Security.

Check the checkbox to include field level security settings
Check the checkbox saying Profile Settings For Included Components
Not possible using Changeset
Click on Add Dependency button

Answer(s): B

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Free Certified Advanced Administrator Exam Braindumps (page: 26)

QUESTION: 101

QUESTION: 102

QUESTION: 103

QUESTION: 104