How to streamline knowledge article creation process?
Answer(s): B
AW Computing wants to identify if certain customer is eligible for a service contract based on Contract. How to check it?
Answer(s): C
If a custom lookup field is to be deleted what choices does a system administrator has to manage the deletion (Choose three.)
Answer(s): A,B,C
Universal container has account status field prospect and customer. Admin wants to automatically change status value from prospect to customer when opportunity is won. (Choose two.)
Answer(s): B,C
Admin wants parent case can’t be closed until all child cases are closed.
Answer(s): D
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