Free Certified Associate Exam Braindumps (page: 13)

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Get Cloud Consulting (GCC) has started to use Salesforce for its sales and service divisions. GCC would like to automate a process and understands this can be done through declarative and programmatic solutions.
Which approach should GCC explore first?

  1. A programmatic approach, unless there is a lack of resources
  2. A declarative approach, as it allows for quicker and simpler problem resolution
  3. A programmatic approach, as it is more customizable.

Answer(s): B



An insurance call center is experiencing increased policy support calls which has led to long wait times and disappointed customers.
Which cloud will decrease the number of incoming calls, empower customers, and increase satisfaction?

  1. CRM Analytics
  2. Experience
  3. Cloud Sales Cloud

Answer(s): B



Get Cloudy Consulting (GCC) is experiencing significant performance degradation.
What should GCC do to quickly verify if a performance incident has been reported on its instance of Salesforce?

  1. Ask a question on the Trailblazer Community.
  2. Check System Status on the Trust site.
  3. Open a case with Salesforce Support.

Answer(s): B



A salesforce associate is excited to find they can combine the challenge of learning new skills with the chance of winning prizes?

  1. Superbadges
  2. Quests
  3. Ranks

Answer(s): B






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