A consultant must design a 360 view of the customer. The business requirements are:
· A header card with account information (name, account number, next billing date, invoice method) · A list of related contacts (first name, last name, phone) · All the open cases related to the account (subject, priority, SLA) An account will not have more than 2 contacts, but it could have more than 10 open cases. It is necessary to the different sections available at a glance.
Which two FlexCard features should the consultant recommend to improve the user experience? Choose 2 answers
- Use a Datatable element
- Use a Block Element with the Collapse property enabled
- Use a Zone Template
- Use a Custom Style to adjust height and width
Answer(s): B,C
Explanation:
To improve the user experience, the consultant should use a Block Element with the Collapse property enabled and a Zone Template. A Block Element with the Collapse property enabled allows the user to expand or collapse a section of the FlexCard, which is useful for displaying a list of related records. A Zone Template allows the consultant to define the layout and style of the FlexCard, such as the number of columns, rows, and margins
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