Free Certified OmniStudio Consultant Exam Braindumps

A company is designing a new consolefor contact center agents. The cards in the console need to display the following:

· "Open" cases with case description, case open date, case type, assigned to and priority fields. Open should be highlighted with a red border.
· "Awaiting Closure"cases with case description, last action taken date, resolution, approval reason for closure, and assigned to fields. These cases should be highlighted with a grey border.
· "Closed" cases with case description, resolution, case closed date fields with alink to duplicate cases.

All cases will be fetched using a single DataRaptor.

How should the consultant design the FlexCard solution to meet these requirements?

Which OmniStudio tool creates a Chatter post and sends to a Chatter feed?

A business wants to create a reusable OmniScript to capture customer payment information during the order process. The business decides that the first stepof the payment process should include:

· Payment type (credit card or bank account)
· Payment amount

Which two elements should the consultant recommend for this step of the process?

A business has been experiencing a downturn in customer satisfaction due tobilling Issues. The business lear that when customers are allowed to schedule an inquiry call with an agent, customer satisfaction improves.

For this reason, the business decides to create an OmniScript that asks the customer to rate their customer satisfaction using a 1-5 rating scale. If the customer satisfaction is less than 2, it should allow the customer t request a call back on a certain date and then create a case that includes a list of bills from an external syste the last 5 months in the case description.

In what order should the consultant design the elements of the OmniScript to meet these requirements?