QUESTION: 5

Which two functions can be performed by DataRaptors?
Choose 2 answers

Transform data
Combine requests into a single response
Read and write data to external systems
Read and write data to Salesforce

Answer(s): A,D

Explanation:

DataRaptors are OmniStudio data tools that can perform various functions on data, such as reading, writing, transforming, and validating. They can work with Salesforce data and external data sources. The two functions that can be performed by DataRaptors are:
Transform data: DataRaptors can use transformation rules to manipulate data, such as changing the format, applying calculations, mapping values, etc.
Read and write data to Salesforce: DataRaptors can use SOQL or SOSL queries to read data from Salesforce objects and fields, and use DML operations to insert, update, delete, or upsert data to Salesforce.
The functions that cannot be performed by DataRaptors are:
Combine requests into a single response: DataRaptors cannot aggregate multiple requests from different sources into one response. This can be done using Integration Procedures, which can orchestrate multiple DataRaptors or REST calls into a single process. Read and write data to external systems: DataRaptors cannot directly access external systems or APIs. They need to use Integration Procedures or REST elements to invoke external services and pass the data to or from DataRaptors.

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QUESTION: 6

A company has an existing OmniScript that agents use to create new billing accounts. It currently has three steps to capture the required information:
· Step 1: account name and legal number
· Step 2: billing cycle and monthly due date
· Step 3: email and telephone number

After each step, a DataRaptor is used to update the account information in Salesforce. Following best practices, which two improvements can the consultant recommend for this OmniScript?
Choose 2 answers

Create a reusable OmniScript for this process
Use a single DataRaptor to save the information
Combine the three steps into one step
Configure the save for later property

Answer(s): B,C

Explanation:

When designing OmniScripts, the best practices that should be followed to optimize performance and user experience are:
Use a single DataRaptor to save the information: Instead of using multiple DataRaptors to update the account information after each step, it is better to use a single DataRaptor at the end of the OmniScript to save all the information at once. This reduces the number of database operations and improves performance.
Combine the three steps into one step: Instead of having three separate steps to capture the required information, it is better to combine them into one step with a simple layout. This reduces the number of page transitions and improves user experience.
The suggestions that are not best practices are:
Create a reusable OmniScript for this process: This may not be necessary if the process is specific to creating new billing accounts and not used by other OmniScripts. Creating a reusable OmniScript may add complexity and maintenance overhead.
Configure the save for later property: This may not be useful if the process is short and simple and does not require the user to resume it later. Configuring the save for later property may add unnecessary storage and retrieval logic.

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QUESTION: 7

Agents for an insurance company need to know the current and past weather conditions when creating claims for customers. The consultant implements a FlexCard for weather conditions in the console to ensure the agents have access to the information. The FlexCard needs to provide fields extracted from a weather API and an account field from Salesforce. According to best practice, what data source should be used?

Streaming API
DataRaptor Extract
REST
Integration Procedure

Answer(s): D

Explanation:

An Integration Procedure is the best data source to use for a FlexCard that needs to provide fields from both an external API and a Salesforce object. An Integration Procedure can combine multiple DataRaptor actions, such as Extract, Transform, and Load, and also invoke REST or SOAP services. This way, the FlexCard can display data from different sources in one place

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QUESTION: 8

A company has deployed an OmniScript that is working as designed. During the process, the

OmniScript has multiple steps that allow the user to review lists of cases, contacts, quotes, orders, and contracts for an accour
Eachstep uses DataRaptor Extract Actions to retrieve Salesforce dat

However, the OmniScript is reaching performance limitations, and the development team warns that they may begin hitting Governor limits.
Which two suggestions should the consultant propose to address this concern? Choose 2 answers
Replace the DataRaptor Extracts with DataRaptor Turbo Extracts
Add Limit filter in DataRaptor Extract
Combine the DataRaptors into an Integration Procedure
Add Order By filter in DataRaptor Extract

Answer(s): A,C

Explanation:

To improve the performance and avoid hitting Governor limits, the consultant should replace the DataRaptor Extracts with DataRaptor Turbo Extracts and combine them into an Integration Procedure. DataRaptor Turbo Extracts are optimized for speed and efficiency, and can retrieve large amounts of data without using SOQL queries. An Integration Procedure can execute multiple DataRaptor actions in one call, reducing the number of requests and processing time

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QUESTION: 5

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QUESTION: 8

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