Sales Managers at Universal Containers would like to standardize what information Sales Reps are gathering. Sales Reps want recommendations, sales strategies and to know what key fields need to be completed at each step of the sales process on the opportunity record.
What feature should an app builder use to provide this functionality?
- Workflow
- Global Action
- Path
- Chatter Feed
Answer(s): A
Reference:
https://help.salesforce.com/articleView?id=workflow_examples.htm&type=0
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