Which two objects can be members of a Campaign? (Choose two.)
Answer(s): C,D
At Universal Containers, the VP of Service has requested a visual indicator flag on each case, based on the case priority. High-priority case should be flagged red, medium-priority should be flagged yellow, and low- priority cases should be flagged green.Which two formulas will accomplish this requirement? (Choose two.)
Answer(s): A,D
The Director of Customer Services wants to know when agents are overwhelmed with high-priority items in the support queue. The Director wants to receive a notification when a new case is open with the status of "New" for more than four business hours.Which two automation processes should be used to accomplish this? (Choose two.)
Answer(s): B,C
Which three statements are true about converting a Lead? (Choose three.)
Answer(s): A,B,E
The organization-wide default for a custom object is set to private. The Supervisor profile grants view access to the same object. A user with the Supervisor profile is also listed as the Manager on the user detail records for a subordinate. However, the Supervisor still cannot view records owned by the subordinate.Which two issues are preventing the Supervisor from viewing records owned by the subordinate? (Choose two.)
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