Free Certified Tableau CRM and Einstein Discovery Consultant Exam Braindumps (page: 22)

Page 21 of 53

Which three parameters are used in a compare table formula field to calculate and display a field as percentage value? Choose 3 answers

  1. Calculation
  2. Column Color
  3. Format
  4. Length
  5. Column Name

Answer(s): A,C,E



What kind of org should you use for checking challenges when you do Trailhead modules about Analytics?

  1. An enterprise org, because that type of org is typically used by large companies
  2. A trial org, because you don't need tosave anything
  3. A Developer Edition org, because it's a free, safe environment where you can try things out
  4. A higher education org, because analytics requires advanced math

Answer(s): C



Which of the following is true about the Service Analytics Overview dashboard?

  1. It instantly provides key metrics on open cases, average time to close, first contact resolution, and customer satisfaction.
  2. It lets you drill down to more detailed dashboards, like agent performance, channel review, and telephony metrics.
  3. It's available on desktop and mobile.
  4. It's a great place to start your analysis.
  5. All of the above.

Answer(s): E



When organizing information in an Einstein Analytics dashboard, what does the "Progressive Disclosure' design principle mean'

  1. Only provide the user with the level of detail theyneed to see, with the option to drill down deeper into more details.
  2. Utilize the latest templates for the most modern look and feel.
  3. Intentionally omit specific details so that users can do ad-hoc exploration if needed for root-cause analysis.
  4. Implement strict security predicates to minimize the amount of information displayed to users.

Answer(s): A






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