Free Certified User Experience Designer Exam Braindumps
Certified User Experience Designer Questions 86–90 (page: 19)

Updated On: 10-Feb-2026

Which two UX design principles are key to creating excellent mobile user experiences? Choose 2 answers

  1. Removal of all images for faster load times
  2. Increase the need fortyping with the onscreen keyboard
  3. Consistency. across device experiences
  4. Prioritization of content and UI elements on the screen

Answer(s): C,D

Explanation:

The two UX design principles that are key to creating excellent mobile user experiences are:
Consistency across device experiences. This means that the design of a mobile app or website should match the design of the desktop version, as well as other platforms and devices. Consistency helps users to recognize and trust the brand, as well as to navigate and use the product more easily. Consistency also reduces the cognitive load and confusion for users who switch between different devices12
Prioritization of content and UI elements on the screen. This means that the design of a mobile app or website should focus on the most important and relevant information and actions for the user, and eliminate or minimize the unnecessary or secondary ones. Prioritization helps users to achieve their goals faster and more efficiently, as well as to avoid distractions and clutter. Prioritization also improves the readability and usability of the product on smaller screens34


Reference:

[Mobile UX Design: The Comprehensive Guide -- updated 2023], [Mobile UX design principles and best practices], [Mobile UX Design: The Ultimate Guide 2023 - Bluespace], [Mobile UX Design: Key Principles. by Nick Babich - UX Planet]
https://uxcam.com/blog/mobile-ux/ https://uxplanet.org/mobile-ux-design-key-principles- dee1a632f9e6



Cloud Kicks (CK) has finished conducting research and has synthesized the findings. CK nowplans to collaboratively redesign services with stakeholders to address issues uncovered in the study.
Which process should be used?

  1. Service-Blueprinting Workshop
  2. Management Committee Meeting
  3. Pitch Session
  4. Service Usability Testing

Answer(s): A

Explanation:

A service-blueprinting workshop is a process that involves mapping out the flow of a service, identifying the touchpoints, actors, processes, and systems that are involved, and highlighting the pain points and opportunities for improvement. A service-blueprinting workshop is a collaborative and creative way to redesign services with stakeholders, as it allows them to see the big picture, empathize with the users, and co-create solutions. A service-blueprinting workshop is suitable for Cloud Kicks (CK) after they have finished conducting research and synthesizing the findings, as it will help them address the issues uncovered in the study and design better service experiences for their customers.


Reference:

Service Design Service Blueprints, How to create a service blueprinting facilitation guide, Workshop exercise: Service Blueprint



A UX Designer at Cloud Kicks has been asked to gather insights for a newly released feature at scale from a
Specific set of users in the flow of their work.
Which approach should be used?

  1. In-App Feedback
  2. User Interviews
  3. A/B Test
  4. Survey

Answer(s): A

Explanation:

In-app feedback is a method of collecting user feedback within the context of the product or service, without interrupting the user's workflow. It allows the UX designer to gather insights from a specific set of users at scale and measure their satisfaction, preferences, and pain points. In-app feedback can be implemented using various techniques, such as ratings, reviews, comments, suggestions, polls, or pop-ups .


Reference:

: User Experience Designer Certification Prep: Module 3: Conduct User Research : User Experience Designer Certification Prep: Module 4: Analyze User Research Data



A UX Designer needs to restyle a Lightning Experience model to meet brand guidelines.
Which two steps should the designer take?
Choose 2 answers

  1. Use design tokens.
  2. Configure properties in App Builder.
  3. Find theappropriate component blueprint.
  4. Use a Lightning flow.

Answer(s): A,C

Explanation:

To restyle a Lightning Experience model to meet brand guidelines, the designer should use design tokens and find the appropriate component blueprint. Design tokens are variables that store visual design attributes, such as colors, fonts, and spacing. They allow the designer to customize the appearance of Lightning components without writing any code. Component blueprints are design specifications for Lightning components that provide guidance on how to use them, what properties they support, and how they behave in different scenarios. They help the designer to choose the right component for the model and apply the brand guidelines consistently.


Reference:

: Design Tokens | Salesforce Developer Guide : Component Blueprints | Lightning Design System : UX Designer Certification Prep: Designing with Lightning Components | Trailhead



A UX Designer is adding an icon without a visible, descriptive level to an interface using a salesforce Lightning Design System (SLDS) component Blueprint.
Which attribute should be used to ensure the icon complies with accessibility requirements?

  1. href
  2. class
  3. title
  4. for

Answer(s): C

Explanation:

According to the SLDS documentation, icons require a containing element with the class slds- icon_container for accessibility support. If the icon is used without a visible, descriptive label, a title attribute is needed on the containing element. The title should describe the icon. For example:
<span class="slds-icon_container slds-icon-utility-announcement" title="Description of icon when needed"> <svg class="slds-icon slds-icon-text-default" aria-hidden="true"> <use xlink:href="/assets/icons/utility-sprite/svg/symbols.svg#announcement"></use> </svg> </span> The title attribute provides a tooltip for the icon when the user hovers over it, and it also helps screen readers to announce the icon's meaning. The other attributes (href, class, and for) do not provide this functionality.


Reference:

Icons - Lightning Design System



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