A User at Universal Containers created a quote containing two products. Product A is marked as Include in Percent of Total, with Subscription Pricing blank. Product B has Subscription Pricing set to Percent of Total.
When the Contract is renewed, both products are shown in the renewal quote, but Product A has a Net Total of zero.
Which reason explains why Product A does not have a non-zero total?
- The Asset Conversion behavior on the Product must be set to Allow Renewals.
- Product A is an Asset that the Customer already owns, and will not be priced again.
- Renewal Pricing Method was set to Subscriptions Only at the Account Level.
- Include Net-New Products in Maintenance must be flagged in CPQ Package settings.
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