Free CRT-101 Exam Braindumps (page: 60)

Page 60 of 254

This helps you manage the complete lifecycle of customer service,from logging cases to suggesting and delivering solutions across multiple channels, including Web self-service and live agent support:

  1. Ideas
  2. Community
  3. Sales Cloud
  4. Service Cloud2
  5. Sales Cloud2
  6. None of the Above

Answer(s): D



How many workflow rules can you create per entity?

  1. 10
  2. 15
  3. 20
  4. 25

Answer(s): D



What is the default report format for new reports created in report builder?

  1. Summary
  2. Tabular
  3. Matrix

Answer(s): B



Which of the following is part of the Sales Cloud 2?

  1. Accounts and Contacts
  2. Cases
  3. Marketing and Leads
  4. Solutions
  5. Content Library
  6. Opportunities and Quotes

Answer(s): A,C,E,F



Page 60 of 254



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Frieda commented on August 26, 2024
I will it was a test
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