Universal Containers uses Salesforce Knowledge and has defined its category groups based on the regions of Europe, of Americas, Africa, and Asi
- The administrator needs to restrict visibility of each category to the sales representatives within each region. How should the administrator
control access to these category groups?
- Add custom category groups to the profiles assigned to the sales users.
- Modify object settings for the category groups on the sales users profiles.
- Add custom category groups to the roles assigned to the sales users.
- Add or remove sales users from a public group with access to the category groups.
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