Free CRT-251 Exam Braindumps

The sales management team at Northern Trail Outfitters (NTO) wants to analyze how the sales funnel is changing throughout the month. NTO wants to store the details of open opportunities weekly, and forecasts and closes business monthly. What should be recommended?

  1. Schedule a custom forecast report to run weekly and store the results in a custom report folder.
  2. Create a reporting snapshot to run weekly and store the results in a custom object.
  3. Create a reporting snapshot to run daily and store the results in a custom object.
  4. Schedule a custom forecast report to run daily and store the results in a custom report folder.

Answer(s): B



Cloud Kicks has recently migrated from Salesforce for Outlook to Lightning Sync. While migrating, Salesforce for Outlook hasn’t been disabled for Lightning Sync users. There are some conflicting settings in both Outlook configuration and Lightning Sync configuration.
What happens as a result if there are any conflicts?

  1. Salesforce gives preference to Lightning Sync settings.
  2. Salesforce stops the sync and reports the errors.
  3. Salesforce gives preference to Salesforce permission settings.
  4. Salesforce gives preference to Salesforce for Outlook settings.

Answer(s): A



Cloud Kicks has a complicated sales process and is currently using 12 stages for Opportunities. Sales representatives often have difficulties deciding when to move Opportunities through the various stages.
Which solution should the Consultant recommend?

  1. Configure a dashboard that shows Opportunities that have not moved stages for 30 days, and provide training to those Opportunity owners.
  2. Use Path to provide guidance for key Opportunity stages.
  3. Advise sales representatives to post on Chatter so the sales team can collaborate to move Opportunities along the pipeline quicker.
  4. Use Process Builder to send emails to sales representatives when Opportunities reach key stages, providing detailed information on what they need to do to move the Opportunities to the next stage(s).

Answer(s): B



Cloud Kicks’ high-value opportunities are becoming delayed in the approval process because sales managers’ approval requests go unnoticed for various reasons. Cloud Kicks wants to streamline the approval process and give sales managers more ways to approve Opportunities in a timely manner.
Which two strategies should the Consultant recommend to improve the approval process? (Choose two.)

  1. Create a process builder to automatically approve high-value Opportunities.
  2. Enable one-click approval from report results that returns high-value Opportunities.
  3. Create a dashboard of pending approvals and add it to the Chatter feed.
  4. Enable approvals by email for the approval process for high-value Opportunities.
  5. Allow managers to approve or reject approval requests via the Approval Requests tab.

Answer(s): D,E



During the Cloud Kicks Deploy phase, end users are complaining that they have a new system to log into, and it’s holding up training. What is the likely cause of these complaints?

  1. Cloud Kicks did not gain buy-in during the Analyze phase and they did not build buzz during the Build and Validate phase.
  2. Cloud Kicks did not gain buy-in during the Design phase and the solution was not designed.
  3. A training plan was not made during the Validate phase and buzz was not generated during the Design and Validate phase.
  4. A communication plan was not designed during the Plan phase and buzz was not generated during the Deploy phase.

Answer(s): D