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Free EXPERIENCE-CLOUD-CONSULTANT Exam Braindumps (page: 11)

Page 10 of 48
PDF with 185 Questions

What are three valid topic types? Choose 3 answers

  1. Featured Topic
  2. Content Topic
  3. Trending Topic
  4. Navigational Topic
  5. Standard Topic

Answer(s): A,C,E

Explanation:

Three valid topic types are Featured Topic, Trending Topic, and Standard Topic. Topics are keywords or phrases that help users find and organize content in Experience Cloud sites. A Featured Topic is a topic that is manually selected by an administrator or moderator to be displayed prominently on the site. A Trending Topic is a topic that is automatically generated by an algorithm based on the popularity and recency of the content. A Standard Topic is a topic that is created by users or administrators and can be assigned to any content.



Universal Containers is planning to build a community where customers will be able to view Knowledge articles and chat live with a support agent.
What should the administrator use to configure the chat functionality?

  1. Experience Builder and Chatter
  2. Service Console and Service Channel
  3. Chat Agent Guided Setup Flow and Service Console
  4. Service Channel and Chatter

Answer(s): C

Explanation:

To configure the chat functionality, the administrator should use the Chat Agent Guided Setup Flow and Service Console. Chat is a feature that allows customers to chat live with support agents from an Experience Cloud site. The Chat Agent Guided Setup Flow is a tool that walks you through the steps of setting up chat, such as creating chat buttons, chat deployments, chat queues, and chat skills. The Service Console is a workspace that allows agents to manage multiple chat sessions, view customer information, and access other tools and resources.



Ursa Major Solar would like its Experience Cloud site's guest users to benefit from the suggestions that come from autocomplete on search terms.
How should the administrator configure this?

  1. Use the Developer Console to add code to allow for autocomplete functionality.
  2. In Salesforce Setup, type "support settings" in the quick find box. Under the Autocomplete header, select the objects to appear in autocomplete for guest users.
  3. In the Search component property editor, open the Autocomplete section and click desired objects to appear in autocomplete. Select "publicly available".
  4. In the Hero component property editor, open the Search Results section and click desired objects to appear in autocomplete. Select "publicly available".

Answer(s): C

Explanation:

To enable autocomplete for guest users, the administrator should use the Search component property editor, open the Autocomplete section, and click desired objects to appear in autocomplete. Select "publicly available". Autocomplete is a feature that suggests search terms based on what users type in the search box. The Search component property editor is a tool that allows you to customize the settings and behavior of the Search component on your Experience Cloud site. By selecting "publicly available", you can make autocomplete suggestions visible to guest users who are not logged in.



What are two Salesforce recommendations for setting up partner roles in large orgs? Choose 2 answers

  1. Create partner roles in the same branch in your Role Hierarchy.
  2. Create partner roles in a separate branch in your Role Hierarchy.
  3. Grant partner users access to the partner account using a Sharing Rule,
  4. Reduce the number of roles to one to improve system performance.

Answer(s): B,C

Explanation:

Two Salesforce recommendations for setting up partner roles in large orgs are B and C. Partner roles are roles that are assigned to partner users who access your Experience Cloud site through a partner account. A partner account is an account that has the Is Partner checkbox enabled. To set up partner roles, you should create them in a separate branch in your Role Hierarchy, which allows you to isolate partner data from internal data and control partner visibility and access. You should also grant partner users access to the partner account using a Sharing Rule, which allows you to share records owned by internal users with partner users based on criteria that you define.






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