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Free EXPERIENCE-CLOUD-CONSULTANT Exam Braindumps (page: 8)

Page 7 of 48
PDF with 185 Questions

Ursa Major Solar has a customer portal where both customers and employees can log in to view information about the company. The marketing team has created a special design of their lago and company branding for their Platinum customers, and would like the user interface in the portal to reflect that special design when a Platinum Calculator customer is logged in.
Which functionality should the Experience Cloud manager use to achieve this?

  1. Themes
  2. Templates
  3. CMS Connect a
  4. Branding Sets

Answer(s): D

Explanation:

Branding sets allow you to customize the look and feel of your Experience Cloud site by applying different colors, fonts, images, and logos. You can create multiple branding sets for different audiences and assign them using audience targeting. For example, you can create a special branding set for your Platinum customers and apply it only to them.



Which two statements regarding data categories are true? Choose 2 answers

  1. Child roles cannot see more data categories than their parent role. If the parent role's visibility changes, the child role's category visibility is reset to its parent's category visibility.
  2. Customer Portal users and partner portal users inherit data category visibility settings of the role assigned to their account (owner) managers by default.
  3. When a category is made visible to a user through custom settings or is made visible by default, its child and parent categories are not included.
  4. Translated articles will not follow the master article data category. Therefore, translated articles can be assigned to a different data category.

Answer(s): A,B

Explanation:

Two statements regarding data categories that are true are A and B. Data category visibility is controlled by roles, permission sets, or profiles. Child roles cannot see more data categories than their parent role, and if the parent role's visibility changes, the child role's category visibility is reset to match the parent's. Customer Portal users and partner portal users inherit data category visibility settings of the role assigned to their account (owner) managers by default, unless they have a custom profile that overrides the role settings.



Cloud Kicks (CK) is planning to build a social intranet site as well as an HR help site for its employees using Experience Cloud. Most employees either work in sales or service and currently use Salesforce.
Which user license should be recommended for CK's employees to access Experience Cloud sites?

  1. Salesforce Authenticated Site
  2. Salesforce Unlimited
  3. Customer Community
  4. Platform Portal

Answer(s): B

Explanation:

To access Experience Cloud sites, CK's employees should use the Salesforce Unlimited user license. This license allows employees to access Salesforce and Experience Cloud sites with the same login and credentials. It also provides unlimited custom objects, tabs, and apps, as well as enhanced storage and support. The Salesforce Unlimited user license is the most comprehensive and flexible license for Salesforce users.



Northern Trail Qutfitters (NTO) would like to create a public Knowledge base for the general public to be able to view articles, manuals, and FAQs.
Which template should NTO select when building its site?

  1. Partner Central
  2. Help Center
  3. Customer Account Portal
  4. Customer Service

Answer(s): B

Explanation:

To create a public Knowledge base, NTO should select the Help Center template when building its site. The Help Center template is designed for creating self-service communities where users can find answers to common questions, access articles and FAQs, and contact support agents if needed. The Help Center template also supports multiple languages, mobile devices, and branding customization.






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