Palo Alto Networks

Free FINANCIAL-SERVICES-CLOUD Exam Braindumps (page: 6)

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QUESTION: 21

What is the purpose of the service cloud (customer) portal? (2 answers)

To share support reports and dashboards with high profile accounts
To provide Web self-service by exposing knowledge articles
To allow customers to log and check the status cases online
To allow partners to access contact records for case collaboration.

Answer(s): B,C

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QUESTION: 22

What is the capability of the service cloud (customer) portal? (2 answers)

Customer can log, view, edit, and close their own cases.
Customers can view and edit contacts related to their own accounts.
The portal and its users can be created without additional licenses.
The portal can be customized with corporate branding.

Answer(s): C,D

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QUESTION: 23

What are the valid organization-wide default options for the Account Object?

Public Read/Write/Transfer
Private
No Access
Public Read/Write/Delete

Answer(s): B

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QUESTION: 24

What standard object has a one-to-many relationship with the account object? (3 answers)

Lead
Opportunity
Campaign
Contact
Case

Answer(s): B,D,E

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Manasa commented on December 05, 2023
are these really financial cloud questions and answers, seems these are basic admin question and answers
Anonymous
upvote

Ale M commented on November 22, 2023
prepping for fsc exam
AUSTRALIA
upvote

Manasa commented on December 05, 2023
Are these really financial cloud questions and answers, seems these are basic admin question and answers
Anonymous
upvote

Ale M commented on November 22, 2023
Prepping for FSC exam
AUSTRALIA
upvote