QUESTION: 45

Universal Containers (UC) uses Service Contract based Entitlements to determine their Service Level Agreements. UC would like to track adherence to Service Contract SLAS. Where would UC apply an Entitlement record to track the specific Service Contract SLAS?

Work Order Line Items
Service Contract
Work Order
Account

Answer(s): D

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QUESTION: 46

Universal Containers sells products that are made up of serialized components. Field Technicians often need to work on a specific component. How should a Consultant recommend tracking the products a customer buys so Work Orders can be assigned to a component?

Use Work Orders and define a hierarchy.
Use Orders and Order Products.
Use Products and Product Families.
Use Assets and define a hierarchy.

Answer(s): B

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QUESTION: 47

What is the most efficient way for a Consultant to keep Technicians proactively informed about updates to their Service Appointments and Work Orders in the Field Service mobile app?

Utilize Schedules Jobs from the Field Service Admin app.
Enable Notifications in Field Service Settings.
Utilize Triggers to send emails to relevant users.
Enable Push Notifications in the Service Console app.

Answer(s): B

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QUESTION: 48

Universal Containers wants to give Field Technicians the ability to create follow-up appointments if they are unable to complete w Work Order due to missing inventory. What should a Consultant implement to meet this requirement?

Implement a Macro to generate Service Appointments on the existing Work Order.
Implement a Quick Action to create a new Work Order Line Item on the existing Work Order.
Implement a Quick Action to create a new Service Appointment on the existing Work Order.
Implement a Custom Button to Create a Service Appointment on the existing Work Order.

Answer(s): C

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Free FSL-201 Exam Braindumps (page: 12)

QUESTION: 45

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QUESTION: 48