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Free HEALTH-CLOUD-ACCREDITED-PROFESSIONAL Exam Braindumps (page: 21)

Page 20 of 58
PDF with 237 Questions

A Salesforce technical architect is migrating a service cloud org to health cloud and needs to update existing integrations to create records in health cloud objects instead of creating records in custom objects.
Which unique health cloud considerations apply regarding the use of APIs in this case?

  1. Health Cloud uses Business API's that should be used instead of object level API's
  2. Only object level APIs should be used as Business APIs are not used for record creation.
  3. Health cloud and custom objects both leverage the same object -level API approach. No unique health cloud considerations apply.
  4. Any combination of object-level APIs and business APIs may be used.

Answer(s): A

Explanation:

According to the Salesforce documentation2, Health Cloud uses Business APIs that should be used instead of object level APIs when creating records in Health Cloud objects. Business APIs are custom REST APIs that perform complex business logic and validations on Health Cloud objects. Object level APIs are standard REST or SOAP APIs that perform CRUD operations on individual objects. Business APIs ensure data integrity and consistency across Health Cloud objects, while object level APIs may result in data errors or inconsistencies.



Which two actions should be completed by health cloud admin in order to leverage the health cloud utilization management capabilities?

  1. Install the heath cloud unmanaged package extension
  2. Install the health cloud managed package
  3. Install the health cloud care request extensions managed package.
  4. Assign the health cloud social determinants permission set
  5. Assign the health cloud foundation permission set

Answer(s): B,C

Explanation:

According to the Salesforce documentation3, to leverage the health cloud utilization management capabilities, you need to install the health cloud managed package and the health cloud care request extensions managed package. The health cloud managed package contains the core objects, fields, tabs, apps, components, and more that are required for health cloud functionality. The health cloud care request extensions managed package contains additional objects, fields, tabs, apps, components, and more that are specific to utilization management.




Which statement is true about using PurchaserPlan and MemberPlan together when onboarding new insurance members?

  1. Multiple purchaser plans can be associated to multiple Member Plans.
  2. Purchaser Plan and Member Plan has a master detail relationship
  3. there is no relationship between MemberPlan and Purchaser Plan.
  4. PurchasePlan is to be used as a template for creating MemberPlan.

Answer(s): D

Explanation:

According to the Salesforce documentation, PurchasePlan is an object in Health Cloud that stores information about a plan purchased by an employer or an individual from a payer. PurchasePlan is to be used as a template for creating MemberPlan records for each member enrolled in the plan. MemberPlan is an object in Health Cloud that stores information about a member's enrollment in a plan, such as effective date, termination date, coverage type, and benefits.



Which of the following capabilities of provide search would a customer service agent use to help prospective and returning patients for the right provider? (Choose threE.

  1. Use custom fields defined in health care provider and health care practitioner facility entities as part of search experience.
  2. Use custom fields defined in any entity within the provider data model in health cloud as part of search experience.
  3. Use provider search in an authenticated community page
  4. Connect the list of fields displayed in the search panel and search results.
  5. Use provider search in an unauthenticated community page.

Answer(s): A,C,D

Explanation:

According to the Salesforce documentation, the following capabilities of provider search would a customer service agent use to help prospective and returning patients find the right provider:
Use custom fields defined in healthcare provider and healthcare practitioner facility entities as part of search experience. The provider search allows customer service agents to use custom fields defined in healthcare provider and healthcare practitioner facility entities as part of the search criteria or filters. This helps them narrow down their search results based on specific attributes or preferences.
Use provider search in an authenticated community page. The provider search allows customer service agents to use provider search in an authenticated community page where they can log in with their credentials and access more features and information than an unauthenticated community page.
Control the list of fields displayed in the search panel and search results. The provider search allows customer service agents to customize which fields are displayed in the search panel and search results for different types of providers or facilities. This helps them find the most relevant information quickly and easily.






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