Northern TrailOutfitters (NTO) wants to improve its engagement with existing customers to boost customer loyalty. To get a better understanding of its customers, NTO establishes a single customer view including their buying behaviors, channel preferences and purchasinghistory. All of this information exists but is spread across different systems and formats.
NTO has decided to use Salesforce as the platform to build a 360 degree view. The company already uses Microsoft Active Directory (AD) to manage its users and company assets.
What should an Identity Architect do to provision, deprovision and authenticate users?
- Salesforce Identity is not needed since NTO uses Microsoft AD.
- Salesforce Identity can be included but NTO will be required to build a custom integration with Microsoft AD.
- Salesforce Identity is included in the Salesforce licenses so it does not need to be considered separately.
- A Salesforce Identity can be included but NTO will require Identity Connect.
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