During the Build phase of a project, one line of business requests the addition of a new field that is essential for its business process. A different line of business objects to the request and says that this field is unnecessary and will result in duplicate data. How should the consultant handle this?
- Fulfill the request and add the field, but create a separate page layout so the field is only visible to the line of business that made the request.
- Use the established governance committee for discussion and resolution.
- Work quickly to negotiate between the two groups and resolve the issue before it escalates to the executive sponsors.
- Add the field into a sandbox to test and validate expected outcomes.
- Remove themselves from the discussion and suggest that the two business line leaders meet to make a decision.
Reveal Solution Next Question