CompTIA
Checkpoint
ISC
HP
Dell
EC-Council
EXIN
Fortinet
ITIL®
Juniper
PMI
Microsoft
VMware
Avaya
Google
Salesforce
Amazon
Palo Alto Networks
Certiport
ISC2
All Vendors
  2. Home
  3. Exams
  4. Salesforce
  5. Order-Management-Administrator

Free Order-Management-Administrator Exam Braindumps

A user wants to review credit card payment data for a specific Order.
Which object should the employee navigate to?

  1. Payment Method
  2. Order Payment Summary
  3. Payment
  4. Order

Answer(s): B

Explanation:

The object that the user should navigate to to review credit card payment data for a specific Order is Order Payment Summary. An Order Payment Summary is a record that represents a payment made for an order or part of an order. An Order Payment Summary has a lookup relationship to both Order Summary and Invoice objects, and it contains information such as the payment amount, method, status, etc. Verified


Reference:

https://help.salesforce.com/s/articleView?id=sf.order_management_order_payment_summary.htm &type=5



A customer orders a product through B2C Commerce but changes the quantity ordered after the Order Summary record is created in Order Management. Later, the customer returns one of the products.
Which objects will be created in Order Management?

  1. A Change Order object and Cancel Order Object
  2. The Order Summary object and Change Order object
  3. A Return Order object and Change Order object
  4. A Cancel Order object and Return Order object

Answer(s): C

Explanation:

The objects that will be created in Order Management when a customer orders a product through B2C Commerce but changes the quantity ordered after the Order Summary record is created in Order

Management, and then returns one of the products are:
A Return Order object. A Return Order is a record that represents a return request for an order or part of an order. A Return Order has a lookup relationship to both Order Summary and Change Order objects, and it contains information such as the return reason, status, date, etc. A Change Order object. A Change Order is a record that represents a change request for an order or part of an order. A Change Order has a lookup relationship to the Order Summary object, and it contains information such as the change type, status, date, etc.
Verified


Reference:

https://help.salesforce.com/s/articleView?id=sf.order_management_return_order.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.order_management_change_order.htm&type=5



Which object record Is created when customer returns a product after fulfillment?

  1. Return Order
  2. Order Summary Adjustment
  3. Fulfillment Order
  4. Payment Order Summary

Answer(s): A

Explanation:

The object record that is created when customer returns a product after fulfillment is Return Order. A Return Order is a record that represents a return request for an order or part of an order. A Return Order has a lookup relationship to both Order Summary and Change Order objects, and it contains information such as the return reason, status, date, etc. Verified


Reference:

https://help.salesforce.com/s/articleView?id=sf.order_management_return_order.htm&type=5



An administrator needs to import Order Summary records containing historical data but does not want them to be actioned on by Order Management.
Which feature supports this use case?

  1. Custom checkbox
  2. Unmanaged Order Checkbox
  3. Order Life Cycle Type Picklist
  4. Order Management Type Picklist

Answer(s): B

Explanation:

The feature that supports this use case is the Unmanaged Order Checkbox. This is a standard field on the Order Summary object that indicates whether the order is managed by Order Management or not. If this field is checked, then the order is not actioned on by Order Management, and it does not trigger any flows or processes. The administrator can use this field to import Order Summary records containing historical data without affecting the order lifecycle. Verified


Reference:

https://help.salesforce.com/s/articleView?id=sf.order_management_order_summary.htm&type=5






Post your Comments and Discuss Salesforce Order-Management-Administrator exam with other Community members:

Order-Management-Administrator Exam Discussions & Posts