QUESTION: 41

What do spam complaints refer to in an email report?

The number of prospects who clicked the unsubscribe link
The number of prospects who replied to the email to ask to be removed
The number of prospects who opted out via the email preference center
The number of prospects who marked an email as spam

Answer(s): D

A visitor clicks on a custom redirect with an action of adding a tag. The visitor them fills out a form and becomes a prospect. The form has a completion action to add the prospect to a list. Which three things will happen to the prospect? (Choose three answers.)

The prospect activities will show that the form was successfully completed.
The prospect will be added to the list.
The prospect activities will show that the custom redirect was clicked.
The prospect will be tagged.
The newly converted prospect will NOT be affected because it was their first submission.

Answer(s): A,B,D

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QUESTION: 43

A user needs to change which email template is used in a running engagement program. What is the first step the user must take In order to make this change?