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Salesforce PDII Exam Questions
Certified Platform Developer II (Page 12 )

Updated On: 13-Mar-2026
Page 12 of 86
PDF with 424 Questions

A company uses an external system to manage its custom account territory assignments. Every quarter, millions of Accounts may be updated in Salesforce with new Owners when the territory assignments are completed in the external system.

What is the optimal way to update the Accounts from the external system?

  1. Bulk API
  2. SOAP API
  3. Apex REST Web Service
  4. Composite REST API

Answer(s): A



A company wants to implement a new call center process for handling customer service calls. It requires service reps to ask for the caller’s account number before proceeding with the rest of their call script.
Following best practices, what should a developer use to meet this requirement?

  1. Apex Trigger
  2. Process Builder
  3. Flow Builder
  4. Approvals

Answer(s): C



What is the optimal technique a developer should use to programmatically retrieve Global Picklist options in a Test Method?

  1. Use the Schema namespace.
  2. Use a static resource.
  3. Perform a callout to the Metadata API.
  4. Perform a SOQL Query.

Answer(s): A



A company has a web page that needs to get Account record information, given its Salesforce record ID, from JavaScript on the page and then display it.
Which method of integration is optimal?

  1. REST API
  2. Apex SOAP Web Service
  3. Soap API
  4. Apex REST Web Service

Answer(s): A



A large company uses Salesforce across several departments. Each department has its own Salesforce Administrator. It was agreed that each Administrator would have their own sandbox in which to test changes.

Recently, users notice that fields that were recently added for one department suddenly disappear without warning. Also, Workflows that once sent emails and created tasks no longer do so.

Which two statements are true regarding these issues and resolution? (Choose two.)

  1. The administrators are deploying their own Change Sets, thus deleting each other’s fields from the objects in production.
  2. A sandbox should be created to use as a unified testing environment instead of deploying Change Sets directly to production.
  3. Page Layouts should never be deployed via Change Sets, as this causes Workflows and Field-level Security to be reset and fields to disappear.
  4. The administrators are deploying their own Change Sets over each other, thus replacing entire Page Layouts and Workflows in Production.

Answer(s): B,D



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