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Free Public Sector Solutions Accredited Professional Exam Braindumps
Public Sector Solutions Accredited Professional Questions 36–40 (page: 9)

Updated On: 10-Feb-2026
Page 9 of 21
PDF with 96 Questions

A Public Sector Organization (PSO) is responding to an emergency and wants to provide a way for constituents and businesses to access resources and submit requests for services and programs. The PSO wants to leverage Public Sector Solutions (PSS) components, where possible, and offer a digital experience to end users.
What three prerequisite items should the Technical Consultant advise the PSO to configure so that PSS components can be used?

  1. Install the ERM for PSS Managed Package
  2. Enable Person Account
  3. Enable Email-to-Case
  4. Enable Web-to-Case
  5. Install the ERM for PSS Unmanaged Package

Answer(s): A,B,D

Explanation:

Installing the ERM for PSS Managed Package, enabling Person Accounts, and enabling Web-to-Case are three prerequisite items that should be configured so that PSS components can be used to respond to an emergency. The ERM for PSS Managed Package is a package that contains the Emergency Response Management (ERM) app, which is a prebuilt app that comes with Public Sector Solutions. It can help public sector agencies to create and manage emergency response programs and services, and enable citizens to access resources and submit requests. Enabling Person Accounts is a feature that can be used to store information about individual people who are not associated with a business account, such as citizens or volunteers. Enabling Web-to-Case is a feature that can be used to create cases from web forms submitted by external users, such as emergency service requests.


Reference:

https://help.salesforce.com/s/articleView?id=psc_admin_setup_community_response.htm&type=5 &language=en_US



To allow a user to access the Public Sector Solutions Employee Experience pre-built application.
Which three permission sets need to be assigned?

  1. Employee Experience Community Access
  2. Employee Productivity Plus User Data Access
  3. Employee Experience for Public Sector
  4. Employee Productivity Plus Access
  5. Public Sector Solutions User Access

Answer(s): A,C,D

Explanation:

Employee Experience Community Access, Employee Experience for Public Sector, and Employee Productivity Plus Access are three permission sets that need to be assigned to allow a user to access the Public Sector Solutions Employee Experience pre-built application. Employee Experience Community Access is a permission set that grants access to the Employee Experience community site, which is a digital experience site for employees to access resources and services. Employee Experience for Public Sector is a permission set that grants access to the Employee Experience app, which is a prebuilt app that comes with Public Sector Solutions. It can help public sector agencies to manage employee programs and benefits, such as leave requests or wellness surveys. Employee Productivity Plus Access is a permission set that grants access to the Employee Productivity Plus app,

which is another prebuilt app that comes with Public Sector Solutions. It can help public sector agencies to improve employee productivity and collaboration, such as creating action plans or sharing files.


Reference:

https://help.salesforce.com/s/articleView?id=psc_admin_setup_employee_experience.htm&type=5 &language=en_US



A government agency uses Public Sector Solutions to manage permits and gram approvals. The approvals team leader wants to improve team efficiency by ensuring everyone in the approvals team can see a summary of their open applications pending approval, including how long the application has been pending approval and the moment they log in to Salesforce for the day. In this scenario, which is the correct reporting and analytics solution to provide Approval insights to team members on login?

  1. Create a custom Approvals report using standard Salesforce Reports and Dashboards and add this to a custom Home Page assigned to the Approver role.
  2. Provide CRM Analytics licenses to all team members, create a custom Approvals dashboard using CRM Analytics for Public Sector and add this to a custom Home Page assigned to the Approver profile.
  3. Create a custom Approvals dashboard using standard Salesforce Reports and Dashboards and add this to a custom Home Page assigned to the Approver profile.
  4. Provide CRM Analytics licenses to all team members, create a custom Approvals report using CRM Analytics for Public Sector and add this to a custom Home Page assigned to the Approver role.

Answer(s): C

Explanation:

Creating a custom Approvals dashboard using standard Salesforce Reports and Dashboards and adding this to a custom Home Page assigned to the Approver profile is the correct reporting and analytics solution to provide Approval insights to team members on login. Salesforce Reports and Dashboards are tools that can be used to create and display data visualizations, such as charts, tables, or metrics. A custom Approvals dashboard can show a summary of open applications pending approval, including how long the application has been pending approval. A custom Home Page is a page that can be customized to show different components, such as dashboards, tasks, or news. A

custom Home Page can be assigned to a specific profile, such as the Approver profile, and it can be displayed when users log in to Salesforce.


Reference:

https://help.salesforce.com/s/articleView?id=sf.reports_dashboards_overview.htm&type=5



The Department of Disaster Assistance has received the approval to fund government agencies if a disaster occurs in their region.
what is the best solution to capture the fund-related requirements, objectives, and supporting documents?

  1. Utilize the Funding Program Request'' object to capture the details
  2. Utilize the "Funding Program" object to capture the details
  3. Utilize the "Funding Request" object to capture the details
  4. Utilize the "Business Licence Application" object to capture the details

Answer(s): C

Explanation:

The "Funding Request" object is the best solution to capture the fund-related requirements, objectives, and supporting documents. The "Funding Request" object is a standard object that comes with Public Sector Solutions. It can be used to track requests for funding from different sources, such as government agencies or external organizations. The "Funding Request" object can store information such as the funding program, the funding amount, the funding status, the funding requestor, and the funding recipient. It can also have related records such as documents, tasks, or disbursements.


Reference:

https://help.salesforce.com/s/articleView?id=psc_admin_setup_funding_request.htm&type=5&lang uage=en_US



The City of Bobahaven is setting up Employee Experience Management and needs to ensure that sensitive HR data is protected.
What configuration should the Technical Consultant perform to assist with meeting this requirement?

  1. Disable all approval processes on the Case object
  2. Disable the Grant Access Using Hierarchies setting on the Case object
  3. Mirror the Org Chart into The Role Hierarchy
  4. Set the Organization-Wide Defaults (OWD) for the Case object to private

Answer(s): D

Explanation:

Setting the Organization-Wide Defaults (OWD) for the Case object to private is a configuration that can help to protect sensitive HR data in Employee Experience Management. Employee Experience Management is a prebuilt app that comes with Public Sector Solutions. It can help public sector agencies to manage employee programs and benefits, such as leave requests or wellness surveys. The Case object is a standard object that can be used to track employee requests or issues in Employee Experience Management. Setting the OWD for the Case object to private means that only the owner of the case and users above them in the role hierarchy can access the case record by default. This can prevent unauthorized access to sensitive HR data by other users.


Reference:

https://help.salesforce.com/s/articleView?id=psc_admin_setup_employee_experience.htm&type=5 &language=en_US



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