QUESTION: 13

A government agency recently implemented Public Sector Solutions to drive efficiency in its licensing programs; they are leveraging OmniStudio in their implementation. Post-implementation, some stakeholders still have efficiency concerns with certain parts of licensing processing.
Which OmniStudio feature could a technical consultant recommend to identify potential areas for further Improvement?

OmniStudio Tracking Service
Field tracking services
Event Monitoring
Roll Up libraries

Answer(s): A

Explanation:

OmniStudio Tracking Service is an OmniStudio feature that can be used to identify potential areas for further improvement in licensing processing. OmniStudio Tracking Service allows the government agency to track and analyze how constituents interact with OmniScripts, DataRaptors, Integration Procedures, FlexCards, and other OmniStudio components. The agency can use this data to optimize the performance, usability, and efficiency of their licensing processes.

Reference:

https://trailhead.salesforce.com/content/learn/modules/public-sector-solutions-design/track-and- analyze-omnistudio-components

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QUESTION: 14

A public sector agency plans to use Public Sector Solutions for grants management. There are no in- house developers in the agency, and they are worried that some of the installation steps may potentially require development skills and the use of developer tools such as VS Code & SalesforceDX.
Which steps for Public Sector Solutions setup and installation require the use of such developer tools?

Activate DataPack OmniScripts and Integration Procedures
Installation of OmniStudio Package in the org
Deploy the DataPack Lightning Web Component Files to the Org
Download Public Sector Sample DataPacks from Process Library

Answer(s): C

Explanation:

Deploying the DataPack Lightning Web Component Files to the Org is a step for Public Sector Solutions setup and installation that requires the use of developer tools such as VS Code & SalesforceDX. DataPack Lightning Web Component Files are files that contain code for displaying DataPacks on Lightning Pages or Experience Sites. To deploy these files to the org, the agency needs to use a developer tool that supports metadata deployment, such as VS Code & SalesforceDX.

Reference:

https://help.salesforce.com/s/articleView?id=psc_admin_setup_datapack_lwc.htm&type=5&langua ge=en_US

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QUESTION: 15

A government-supported agency that helps constituents track the status of their claims is using Public Sector Solutions. For claim assessors to review and process claims, it is crucial to see the applications' Decision Explanation Logs.
Which component can be added to see the history of Decision Explanations for a claim?

Decision Explainer Log History
Log History
Audit Log
Record History

Answer(s): A

Explanation:

Decision Explainer Log History is a component that can be added to see the history of Decision Explanations for a claim. Decision Explainer Log History displays a list of Decision Explanations that have been generated for a claim by a Decision Matrix or a Business Rules Engine (BRE). It shows the date, time, user, rule name, rule outcome, and explanation text for each Decision Explanation.

Reference:

https://help.salesforce.com/s/articleView?id=psc_admin_setup_decision_explainer_log_history.htm &type=5&language=en_US

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QUESTION: 16

A public sector agency recently implemented Public Sector Solutions for license and permit use cases. The agency is now planning to get certified for ISO 27001 compliance. One of the essential requirements for achieving this certification is demonstrating that enhanced security, data protection, and auditing capabilities are in place for their implementation.
What Salesforce add-on product should a technical consultant recommend for the agency's compliance use cases?

Setup Audit Trail
Field History Tracking
Salesforce Shield
Classic Encryption

Answer(s): C

Explanation:

Salesforce Shield is a Salesforce add-on product that can be used for the agency's compliance use cases. Salesforce Shield provides enhanced security, data protection, and auditing capabilities for the agency's implementation. It includes three features: Platform Encryption, Event Monitoring, and Field Audit Trail. Platform Encryption allows the agency to encrypt sensitive data at rest while preserving critical platform functionality. Event Monitoring allows the agency to track and audit user activity and performance across the platform. Field Audit Trail allows the agency to track changes to sensitive data fields over time and set retention policies for field history data.

Reference:

https://trailhead.salesforce.com/content/learn/modules/public-sector-solutions-design/secure- data-with-platform-encryption

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Free Public-Sector-Solutions Exam Braindumps (page: 4)

QUESTION: 13

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QUESTION: 14

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QUESTION: 15

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QUESTION: 16

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