Free Salesforce-AI-Associate Exam Braindumps
Salesforce Certified AI Associate Questions 31–35 (page: 8)

Updated On: 10-Feb-2026

What is a key characteristic of machine learning in the context of AI capabilities?

  1. Uses algorithms to learn from data and make decisions
  2. Relies on preprogrammed rules to make decisions
  3. Can perfectly mimic human intelligence and decision-making

Answer(s): A

Explanation:

"Machine learning is a key characteristic of AI capabilities that uses algorithms to learn from data and make decisions. Machine learning is a branch of AI that enables computers to learn from data without being explicitly programmed. Machine learning algorithms can analyze data, identify patterns, and make predictions or recommendations based on the data."



Cloud Kicks wants to ensure that multiple records for the same customer are removed in Salesforce.
Which feature should be used to accomplish this?

  1. Duplicate management
  2. Trigger deletion of old records
  3. Standardized field names

Answer(s): A

Explanation:

"Duplicate management should be used to remove multiple records for the same customer in Salesforce. Duplicate management is a feature that helps prevent and manage duplicate records in Salesforce. Duplicate management can help define matching rules, duplicate rules, and alert messages to detect and merge duplicate records."



An administrator at Cloud Kicks wants to ensure that a field is set up on the customer record so their preferred name can be captured.
Which Salesforce field type should the administrator use to accomplish this?

  1. Multi-Select Picklist
  2. Text
  3. Rich Text Area

Answer(s): B

Explanation:

"A text field type should be used to capture the customer's preferred name. A text field type allows the user to enter any combination of letters, numbers, or symbols. A text field type can be used to store names, addresses, phone numbers, or other personal information."



What is a possible outcome of poor data quality?

  1. AI models maintain accuracy but have slower response times.
  2. Biases in data can be inadvertently learned and amplified by AI systems.
  3. AI predictions become more focused and less robust.

Answer(s): B

Explanation:

"A possible outcome of poor data quality is that biases in data can be inadvertently learned and amplified by AI systems. Poor data quality means that the data is inaccurate, incomplete, inconsistent, irrelevant, or outdated for the AI task. Poor data quality can affect the performance and reliability of AI systems, as they may not have enough or correct information to learn from or make accurate predictions. Poor data quality can also introduce or exacerbate biases in data, such as human bias, societal bias, or confirmation bias, which can affect the fairness and ethics of AI systems."



To avoid introducing unintended bias to an AI model, which type of data should be omitted?

  1. Transactional
  2. Engagement
  3. Demographic

Answer(s): C

Explanation:

"Demographic data should be omitted to avoid introducing unintended bias to an AI model. Demographic data is data that describes the characteristics of a population or a group of people, such as age, gender, race, ethnicity, income, education, or occupation. Demographic data can lead to bias if it is used to discriminate or treat people differently based on their identity or attributes. Demographic data can also reflect existing biases or stereotypes in society or culture, which can affect the fairness and ethics of AI systems."



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