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Free Salesforce-AI-Specialist Exam Braindumps (page: 18)

Page 17 of 39
PDF with 152 Questions

Universal Containers (UC) wants to create a new Sales Email prompt template in Prompt Builder using the "Save As" function. However, UC notices that the new template produces different results compared to the standard Sales Email prompt due to missing hyperparameters.
What should UC do to ensure the new prompt template produces results comparable to the standard Sales Email prompts?

  1. Use Model Playground to create a model configuration with the specified parameters.
  2. Manually add the hyperparameters to the new template.
  3. Revert to using the standard template without modifications.

Answer(s): B

Explanation:

When Universal Containers creates a new Sales Email prompt template using the "Save As" function, missing hyperparameters can result in different outputs. To ensure the new prompt produces comparable results to the standard Sales Email prompt, the AI Specialist should manually add the necessary hyperparameters to the new template.
Hyperparameters like Temperature, Frequency Penalty, and Presence Penalty directly affect how the AI generates responses. Ensuring that these are consistent with the standard template will result in similar outputs.
Option A (Model Playground) is not necessary here, as it focuses on fine-tuning models, not adjusting templates directly.
Option C (Reverting to the standard template) does not solve the issue of customizing the prompt template.
For more information, refer to Prompt Builder documentation on configuring hyperparameters in custom templates.



Universal Containers (UC) uses Salesforce Service Cloud to support its customers and agents handling cases. UC is considering implementing Einstein Copilot and extending Service Cloud to mobile users.
When would Einstein Copilot implementation be most advantageous?

  1. When the goal is to streamline customer support processes and improve response times
  2. When the main objective is to enhance data security and compliance measures
  3. When the focus is on optimizing marketing campaigns and strategies

Answer(s): A

Explanation:

Einstein Copilot implementation would be most advantageous in Salesforce Service Cloud when the goal is to streamline customer support processes and improve response times. Einstein Copilot can assist agents by providing real-time suggestions, automating repetitive tasks, and generating contextual responses, thus enhancing service efficiency. Option B (data security) is not the primary focus of Einstein Copilot, which is more about improving operational efficiency.
Option C (marketing campaigns) falls outside the scope of Service Cloud and Einstein Copilot's primary benefits, which are aimed at improving customer service and case management.

For further reading, refer to Salesforce documentation on Einstein Copilot for Service Cloud and how it improves support processes.



An AI Specialist needs to create a prompt template to fill a custom field named Latest Opportunities Summary on the Account object with information from the three most recently opened opportunities.
How should the AI Specialist gather the necessary data for the prompt template?

  1. Create a flow to retrieve the opportunity information.
  2. Select the Account Opportunity object as a resource when creating the prompt template.
  3. Select the latest Opportunities related list as a merge field.

Answer(s): A

Explanation:

To gather the necessary data for populating the Latest Opportunities Summary custom field on the Account object with information from the three most recently opened opportunities, the AI Specialist should create a flow. A flow can be configured to query and retrieve the required opportunity records based on criteria such as their open date. Once the flow has gathered the necessary data, it can be used in a prompt template or other automation processes to populate the custom field on the Account record.
Option A is correct because creating a flow allows for dynamic data retrieval and control over the logic for selecting the most recent opportunities.
Option B and Option C do not provide sufficient control or data retrieval capabilities needed for this scenario.


Reference:

Salesforce Flow Documentation: https://help.salesforce.com/s/articleView?id=sf.flow.htm



A data scientist needs to view and manage models in Einstein Studio. The data scientist also needs to create prompt templates in Prompt Builder.
Which permission sets should an AI Specialist assign to the data scientist?

  1. Data Cloud Admin and Prompt Template Manager
  2. Prompt Template Manager and Prompt Template User
  3. Prompt Template User and Data Cloud Admin

Answer(s): A

Explanation:

To allow a data scientist to view and manage models in Einstein Studio and create prompt templates in Prompt Builder, the AI Specialist should assign the Data Cloud Admin and Prompt Template Manager permission sets.
Data Cloud Admin provides access to manage and oversee models within Einstein Studio.

Prompt Template Manager gives the user the ability to create and manage prompt templates within Prompt Builder.
Option A is correct because it assigns the necessary permissions for both managing models and creating prompt templates.
Option B and Option C are incorrect as they do not provide the correct combination of permissions for managing models and building prompts.


Reference:

Salesforce Permissions Documentation:
https://help.salesforce.com/s/articleView?id=sf.perm_sets_overview.htm






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