QUESTION: 9

AnyAirlines uses an Einstein bot for their customer support. They want it to display a message when a user provides an incorrect answer to a particular question.
Which dialog option should be selected'?

Message
Action
Question
Rules

Answer(s): A

Explanation:

Message Dialog Option: When configuring an Einstein bot to respond to incorrect answers, the 'Message' dialog option should be selected. This allows the bot to display a predefined message to the user, guiding them appropriately or informing them of the incorrect input.

Reference:

Salesforce Einstein Bot Setup Guide
Understanding Dialog Options:
Action: Used for initiating backend processes or external actions. Question : Used for asking the user for information or inputs. Rules: Used for defining conditional logic to control the flow of the conversation. Message: Specifically used to provide information or feedback to the user, which is ideal for handling incorrect answers.

Einstein Bots Dialogue Management

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QUESTION: 10

AnyAirlines has an RPA process that is failing in Production. According to best practices, how should they debug the failure?

Download the analysis package from RPA Manager, open it in a text editor, then determine the root cause.
Download the analysis package from RPA Manager. revert the RPA process to the Test phase, then import the analysis package to RPA Builder and debug.
Download the analysis package from RPA Manager. revert the RPA process to the Build phase, then import the analysis package to RPA Builder and debug.
Deactivate the RPA process, enter the inputs manually, the monitor the execution to determine the root cause.

Answer(s): C

Explanation:

Download the Analysis Package: The first step is to download the analysis package from the RPA Manager. This package contains logs and detailed execution data that are crucial for debugging.

Reference:

MuleSoft RPA Manager Documentation
Revert to Build Phase: Reverting the RPA process to the Build phase allows developers to make changes and debug the process. The Build phase is where the RPA process is designed and configured.

MuleSoft RPA Lifecycle
Import to RPA Builder: Import the analysis package into RPA Builder, which is the tool used to develop and debug RPA processes. This allows for a detailed investigation and identification of the root cause of the failure.

MuleSoft RPA Builder Guide
Debugging: Use the detailed logs and execution data within RPA Builder to step through the process, identify issues, and implement fixes. This is the most effective method for diagnosing and resolving issues in RPA processes.

RPA Debugging Techniques

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QUESTION: 11

AnyAirlines wants to create a new marketing campaign that sends customers special offers every month based on their accrued loyalty points. There is an existing integration for customer data using MuleSoft's API-led three-tier strategy. Loyalty information exists in an external system that can be accessed via an HTTP endpoint provided by the system, but has no current integration. The external ID used will be email address.
The desired output is a CSV file containing customers that includes only the top 10 percent of loyalty point holders.
What is the most efficient way to meet this requirement?

1. Have the MuleSoft team develop a new integration that includes a System API to the Loyalty system and uses the existing Customer System API.

2. Create a Process API to output the final results.
3. Create an Experience API for the business consumers to initiate the integration.
1. Create a MuleSoft Composer flow that utilizes the current Customer integration to select all customers.
2. Create an additional MuleSoft Composer flow that retrieves all the Loyalty information.
3. Create a MuleSoft Composer flow that combines the two previous results and outputs the top 10 percent to a CSV file.
1. Have the MuleSoft team develop a new integration that includes a new System API to both the Customer and Loyally systems.
2. Create a Process API to output the final results.
3. Create an Experience API for the business consumers to initiate the integration.
1. Create a Salesforce Flow that retrieves the Contact data.
2. Create a Salesforce Flow that retrieves the Loyalty data.
3. Create a Flow Orchestration that uses the two flows and outputs the result to a CSV file.

Answer(s): A

Explanation:

Develop System API for Loyalty System: The first step is to develop a new System API that integrates with the Loyalty system. This API will handle communication with the external system via the provided HTTP endpoint.

Reference:

MuleSoft API-led Connectivity
Utilize Existing Customer System API: Use the existing System API for customer data to retrieve necessary customer information. Combining these APIs ensures a modular approach and reuse of existing assets.

API-led Connectivity
Create Process API: Develop a Process API that combines data from both the Customer and Loyalty System APIs. This API will process the data, apply business logic to filter the top 10 percent of loyalty point holders, and format the results.

Designing Process APIs
Create Experience API: Develop an Experience API to serve the business consumers. This API will provide a user-friendly interface for initiating the integration and retrieving the results as a CSV file.

API Experience Layer

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QUESTION: 12

AnyAirlines selected AWS Cloud services as their infrastructure platform. They need to implement Anypoint Platform as the integration solution along with existing cloud capabilities like vertical/horizontal scalability and zero downtime redeployments.
Which type of deployment strategy is needed?

Cloudhub
Runtime Fabric
Hybrid
Private Cloud Edition

Answer(s): B

Explanation:

Anypoint Runtime Fabric: Anypoint Runtime Fabric (RTF) is designed for deploying Mule applications on any cloud infrastructure, including AWS. It supports vertical and horizontal scalability and enables zero-downtime deployments, which aligns with AnyAirlines' requirements.

Reference:

Anypoint Runtime Fabric Overview
Vertical/Horizontal Scalability: RTF allows scaling applications both vertically (adding more resources to existing nodes) and horizontally (adding more nodes to the cluster). This ensures high availability and performance.

Runtime Fabric Scalability
Zero Downtime Deployments: RTF supports zero-downtime deployments by utilizing rolling updates and canary deployments, ensuring that updates do not disrupt ongoing operations.

Zero Downtime Deployment with RTF
AWS Integration: RTF can be deployed on AWS, leveraging existing cloud infrastructure capabilities and providing a seamless integration experience.

Deploying RTF on AWS

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Free Salesforce-Hyperautomation-Specialist Exam Braindumps (page: 3)

QUESTION: 9

Explanation:

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QUESTION: 10

Explanation:

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QUESTION: 11

Explanation:

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QUESTION: 12

Explanation:

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