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Free Salesforce-Sales-Representative Exam Braindumps (page: 4)

Page 3 of 17
PDF with 126 Questions

Universal Containers (UC) is starting its third fiscal quarter and wants to ensure its sales representatives' territory plans will be successful.
Which activity should UC and its sales reps review mid-year to ensure success?

  1. Survey the sales team and get recommendations.
  2. Change plans to provide a fresh view on each account.
  3. Assess prospect and account quality to prioritize leads.

Answer(s): C

Explanation:

Assessing prospect and account quality to prioritize leads is an activity that can help ensure sales success mid-year by focusing on the most promising opportunities and allocating resources accordingly. Assessing prospect and account quality involves evaluating factors such as fit, interest, urgency, and authority, and ranking leads based on their likelihood and readiness to buy.


Reference:

https://www.salesforce.com/resources/articles/lead-generation/#lead-generation-strategies



A sales representative plans to attend a large industry conference. How can the sales rep ensure the largest return on investment for attending the conference?

  1. Set up meet and greet opportunities with attendees.
  2. Develop a targeted plan and coordinate a series of touchpoints.
  3. Attend as many networking events as possible.

Answer(s): B

Explanation:

Developing a targeted plan and coordinating a series of touchpoints is a way to ensure the largest return on investment for attending a conference by maximizing the opportunities to connect with potential prospects, customers, and partners. A targeted plan should include identifying the goals, audience, and message for the conference, as well as scheduling meetings, events, and follow-ups with key contacts.


Reference:

https://www.salesforce.com/resources/articles/sales- conference/#sales-conference-tips



A sales representative compiled research about a prospect. The sales rep is now ready to set up an initial collaboration session with the prospect.
Which session type should the sales rep hold with the prospect?

  1. Negotiation
  2. Renewal
  3. Discovery

Answer(s): C

Explanation:

Discovery is the session type that the sales rep should hold with the prospect after compiling research about them. Discovery is the process of asking open-ended questions, listening actively, and uncovering the prospect's pain points, needs, goals, and challenges. Discovery helps to build rapport, trust, and value with the prospect, as well as to qualify them as a potential customer.


Reference:

https://www.salesforce.com/resources/articles/sales-process/#discovery



A sales representative proposes an engagement solution that works seamlessly across all media to a customer.

Which strategy supports the solution?

  1. Multi-channel
  2. Two-way dialogue
  3. Social networks

Answer(s): A

Explanation:

Multi-channel is the strategy that supports an engagement solution that works seamlessly across all media. Multi-channel means using different communication channels (such as email, phone, social media, web chat, etc.) to reach and interact with customers and prospects. Multi-channel helps to increase customer satisfaction, loyalty, and retention by providing them with convenience, choice, and consistency.


Reference:

https://www.salesforce.com/resources/articles/multichannel- marketing/#multichannel-marketing-definition






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