Free Salesforce-Slack-Administrator Exam Braindumps
Salesforce Certified Slack Administrator Questions 51–55 (page: 12)

Updated On: 10-Feb-2026

What are the main benefits of Workflow Builder? (Choose all that apply.)

  1. It supports integration with various third-party apps for easy data transfer between services.
  2. Non-developers can easily automate business processes.
  3. Templates are available for download.
  4. Developers and engineers can easily automate efficiencies in their development.

Answer(s): C,D


Reference:

https://slack.com/intl/en-pk/blog/productivity/automate-tasks-in-slack-with-workflow- builder



The Customer Support team for Large Inc is now using Slack to access the tools and information they need to help customers quickly.

As an Admin, what should you do to set them up for success? (Choose all that apply.)

  1. Allow everyone on the Customer Support team to approve and install the apps they need.
  2. Approve and install apps to integrate their support tools with Slack.
  3. Streamline an incident management workflow.
  4. Organize and name channels in a way that makes information, procedures, and policies easier for people to find.

Answer(s): C,D



Nicole manages the global onboarding for new hires at her company.

Each time a user joins the company, Nicole ensures they have the correct training materials to get started on their team. She has noticed that new hires are posting in announcement channels on their first day. Hiring is quickly increasing. Nicole has her largest new-hire group starting next week, and an even larger one the week after.

What should she do to ensure she doesn't have to manage incorrectly-posted messages and to ensure she can manage the large number of new hires?

  1. Create a "How to use Slack guide" and post it in all of the team-specific channels so that the new hires see it.
  2. Create a custom Slackbot response that welcomes teammates to channels when the words "new hire" are used in Slack.
  3. Email a "How to use Slack guide" to new hires before they start.
  4. Use Workflow Builder to welcome teammates to channels with automatic onboarding messages, including a link to "How to use Slack" guides.

Answer(s): D



Which of the following scenarios would best justify creating a channel in your company's existing workspace, rather than starting a direct message?

  1. When you need to confirm meeting times
  2. When there is a new line of business at your company
  3. When a few question need to be answered quickly
  4. When you need to let your manager know you are not feeling well

Answer(s): C



Chandler, who works for Truck Inc, is in charge of developing a new certification program for Truck Inc's drivers. Chandler will be working with a small team of 4 employees, and details of the program must be kept private from the drivers. They are currently using a group direct message to plan the certification program, but some people on the team will be going on vacation soon, and new members will be replacing them.

What should Chandler do next?

  1. Create a public channel for co-ordination, but continue using group DMs, and DMs for content that needs to stay private.
  2. Continue using the group DM, and invite the new members to it.
  3. Start a new group DM with only the new members of the team.
  4. Convert the group DM to a private channel, and then invite the new members.

Answer(s): B



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