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Free C_C4H51_2405 Exam Braindumps
SAP Certified Associate - Implementation Consultant - SAP Service Cloud Questions 21–25 (page: 6)

Updated On: 10-Feb-2026
Page 6 of 17
PDF with 80 Questions

Which category types can be used when creating a Service Catalog?
Note: There are 3 correct answers to this question.

  1. Process category
  2. Warranty category
  3. Maintenance category
  4. Incident category
  5. Cause category

Answer(s): A,B,C



Which options can be used to control the access rights of a user?
Note: There are 2 correct answers to this question.

  1. Create territory hierarchy levels
  2. Remove the personal data from the business user
  3. Assign employee to an organizational unit
  4. Assign restriction rules

Answer(s): C,D



You are setting up an organizational structure for a new implementation.
Which actions can you take while performing this task?
Note: There are 2 correct answers to this question.

  1. Make sure an organizational node can only be set up with a replication process from the back end.
  2. Make sure that each organizational unit can have only one function at a time.
  3. Use the Reporting Line function for selection.
  4. Assign an employee to several organizational units.

Answer(s): C,D



Which key scoping elements can be defined under the Business Configuration work center in SAP Service Cloud?

  1. Countries, scoping, activating dashboard designer
  2. Countries, scoping, live activity configuration
  3. Countries, business processes, integrations
  4. Countries, business processes, business users

Answer(s): C



Which of the following apply to scoping and fine-tuning?
Note: There are 2 correct answers to this question.

  1. The activity list is automatically generated by the system based on your scoping decisions.
  2. Fine-tuning is the process of generating the activity list by Answer :ing que-stions about which business processes will be implemented.
  3. Scoping is a prerequisite to enable users to export reports to Microsoft Excel.
  4. Scoping is the process of matching your individual business requirements to predefined solution capabilities.

Answer(s): A,D



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