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SAP C_TS470_2412 Exam Actual Questions
SAP Certified Associate - SAP S/4HANA Cloud Private Edition, Service (Page 5 )

Updated On: 8-Aug-2026
Page 3 of 17
PDF with 80 Questions

Why would you maintain price agreements in a service contract?

  1. To define the yearly contract price
  2. To define the monthly contract price
  3. To select the price agreements in the service order
  4. To automatically adjust the service order prices

Answer(s): D

Explanation:

In SAP S/4HANA Cloud Private Edition, Service, price agreements in a service contract define specific pricing conditions (e.g., discounts, fixed rates) for services or spare parts. The primary purpose is to automatically adjust the service order prices (Option D).

When a service order is created and linked to a service contract, the system applies the price agreements from the contract to the order's items, ensuring consistent and contract-specific pricing without manual intervention. This automation enhances efficiency and accuracy in billing.

A and B: Defining yearly or monthly prices might be part of the contract's billing plan, not the purpose of price agreements specifically.

C: Price agreements are not "selected" in the service order; they are automatically applied based on the contract.

"Price agreements in a service contract are maintained to automatically adjust prices in associated service orders, ensuring that contract-specific conditions are consistently applied."



Which item categories can you use in service orders?
Note: There are 3 correct answers to this question.

  1. Service items
  2. Solution items
  3. Sales items
  4. Delivery items
  5. Expense items

Answer(s): A,C,E

Explanation:

In SAP S/4HANA Cloud Private Edition, Service, service orders support various item categories to represent different types of activities or materials. The correct answers are:

Service items (A): Used for billable services performed (e.g., repair or maintenance tasks).

Sales items (C): Used for selling products or spare parts within the service order.

Expense items (E): Used to record costs (e.g., travel or external services) that may or may not be billable.

Solution items (B): This is not a standard item category in service orders; it relates more to solution quotations or configurable products.

Delivery items (D): These are specific to sales processes (e.g., outbound deliveries), not service orders.

"Service orders support item categories such as service items for service activities, sales items for material sales, and expense items for cost recording."



In a maintenance plan, what is used to determine the items in a call object?

  1. A product bundle
  2. A service order template
  3. A product proposal
  4. A bill of material

Answer(s): D

Explanation:

In a maintenance plan, a call object (e.g., a service order) is generated based on scheduling. The items in this call object--such as spare parts or services--are determined by a bill of material (BOM) (Option D).

A BOM with usage type "4" (Plant Maintenance) or "S" (S4 Service) defines the components (materials or services) required for the maintenance task.
When the maintenance plan triggers a call,

the system references the BOM assigned to the technical object (e.g., equipment or functional location) or task list to populate the call object's items.

Product bundle (A): Used for grouping products, not for maintenance plan items.

Service order template (B): Defines a structure for service orders but is not linked to maintenance plan scheduling.

Product proposal (C): Suggests items based on rules, not a source for call object items.

"The items in a call object generated by a maintenance plan are determined by the bill of material assigned to the technical object or task list, specifying required components."



When extending a functional location hierarchy, how is a new functional location initially assigned to it?

  1. Automatically based on the functional location category
  2. Automatically based on the structure indicator
  3. Manually by using the list editing transaction
  4. Manually by using the install function

Answer(s): B

Explanation:

In SAP S/4HANA Cloud Private Edition, Service, a functional location hierarchy organizes technical objects in a structured manner.
When adding a new functional location, it is automatically assigned based on the structure indicator (Option B).

The structure indicator defines the naming convention and hierarchy levels (e.g., A-B-C for a three-

level structure).
When a new functional location is created, the system uses this indicator to place it in the hierarchy automatically, based on its ID (e.g., A-B becomes a child of A).

A: The category defines properties, not the hierarchy position.

C: List editing is for mass changes, not initial assignment.

D: The install function is for equipment, not functional locations.

"A new functional location is automatically assigned to the hierarchy based on the structure indicator, which governs the hierarchical naming and positioning."



What happens when you execute the step "Release for Billing" in an in-house repair process?

  1. Billing due list entries are created for each repair object.
  2. A billing document is created for each repair order item.
  3. The system creates a billing document request for each selected repair confirmation item.
  4. The repair confirmation items are automatically set to completed.

Answer(s): C

Explanation:

In the in-house repair process in SAP S/4HANA Cloud Private Edition, Service, the "Release for Billing" step initiates the billing process for repair activities. The correct answer is C: "The system creates a billing document request for each selected repair confirmation item."

A repair confirmation (e.g., transaction type REPC) records the work done, and when released for billing, the system generates a billing document request (BDR) for each confirmed item that is billable. The BDR is a preliminary document that can later be converted into a billing document (e.g.,

an invoice) via the billing due list.

A: Billing due list entries are an outcome of BDRs, not directly created per repair object.

B: Billing documents are not created immediately; BDRs are created first.

D: Completion status is separate from billing release.

"Upon executing `Release for Billing' in an in-house repair process, the system generates a billing document request for each selected repair confirmation item, enabling subsequent invoicing."



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