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An effective Product Owner must:
(choose the best answer)

  1. Ensure that every stakeholder need is met.
  2. Be the "expert" opinion for all Product Backlog items.
  3. Ensure that the team is as productive as possible.
  4. Be the single point of contact for all stakeholders.
  5. All of the above.
  6. None of the above.

Answer(s): F

Explanation:

None of the options given are accurate descriptions of what an effective Product Owner must do. According to the PSPO II resources, an effective Product Owner must12345:
Develop and communicate a clear and compelling Product Goal that aligns with the organization's vision and strategy.
Manage the Product Backlog by refining, ordering, and prioritizing items that deliver value to customers and users.
Collaborate with stakeholders and the Scrum Team to understand their needs, expectations, and feedback.
Empower the Scrum Team to make decisions and self-organize around the Sprint Goal and the Product Backlog items.
Experiment and validate assumptions using empirical evidence and data. Optimize the value of the product and the work of the Scrum Team. Continuously inspect and adapt the product and the process based on the outcomes and feedback.


Reference:

1: The Scrum Guide
2: Product Owner Learning Path
3: Product Owner Competencies
4: Evidence-Based Management
5: Product Strategy



Sharing people with unique skills across multiple teams will likely result in which of the following conditions?
(choose the best answer)

  1. Teams may wait more often, impeding the delivery of value.
  2. Teams do not have to develop deep technical skills.
  3. Costs are lower since expensive resources are shared.
  4. More work gets done since people are better utilized.

Answer(s): A

Explanation:

: Sharing people with unique skills across multiple teams will likely result in teams having to wait more often for those people to be available, impeding the delivery of value. This is because those people will have to context-switch between different teams, products, and domains, reducing their focus and efficiency. Moreover, sharing people with unique skills will create bottlenecks and dependencies in the delivery process, increasing the risk of delays and quality issues. Furthermore, sharing people with unique skills will discourage teams from developing deep technical skills themselves, making them less cross-functional and self-organizing. Therefore, the best answer is A.
The other options are not correct because:
B) Teams do not have to develop deep technical skills. This is not a desirable condition, as it contradicts the Scrum value of commitment and the principle of continuous improvement. Teams should strive to develop deep technical skills to deliver high-quality products and to respond to changing requirements and technologies.
C) Costs are lower since expensive resources are shared. This is not necessarily true, as the costs of context-switching, waiting, and quality issues may outweigh the benefits of sharing resources. Moreover, this option implies a resource-oriented mindset, rather than a value-oriented mindset, which is not aligned with the Scrum framework and the Product Owner role. D) More work gets done since people are better utilized. This is not a valid measure of success, as the amount of work done does not reflect the value delivered. Moreover, this option implies a utilization-oriented mindset, rather than an outcome-oriented mindset, which is not aligned with the Scrum framework and the Product Owner role.


Reference:

1: Context Switching, 2: Bottlenecks and Dependencies, 3: Cross-Functional Teams, 4: Technical Excellence, 5: Resource vs. Value Orientation, :
Utilization vs. Outcome Orientation



What is a benefit of frequent product releases?
(choose the best answer)

  1. They enable teams to inspect and adapt more frequently.
  2. They help teams better understand and meet customer needs.
  3. They help teams to learn how to correct and eliminate errors.
  4. Smaller, more frequent releases are less risky.
  5. All of the above.
  6. None of the above.

Answer(s): E

Explanation:

Frequent product releases are beneficial for several reasons. They enable teams to inspect and adapt more frequently, which means they can get faster feedback, validate their assumptions, and improve their product incrementally. They help teams better understand and meet customer needs, which means they can deliver more value, increase customer satisfaction, and build trust and loyalty. They help teams to learn how to correct and eliminate errors, which means they can reduce waste, improve quality, and prevent technical debt. Smaller, more frequent releases are less risky, which means they can reduce uncertainty, avoid big-bang failures, and enable faster recovery.


Reference:

1: Managing Products with Agility 2: Understanding and Applying the Scrum Framework 3: Evolving the Agile Organization



You are the Product Owner at a small company with a single product. You have authority over pricing, promotion, and how much is invested in new features or capabilities. Your product has:
. High Current Value - as indicated by high customer satisfaction. . High Unrealized Value - as indicated by low market share.

Using those two data points, what is the first action you should take to increase the business performance of the product?
(choose the best answer)

  1. Increase the number of product features to attract a greater number of customers.
  2. Release an identical product to market, but give it a new product name.
  3. Drop the price for the product to attract a greater number of customers.
  4. Improve the marketing of the product to attract a greater number of customers.

Answer(s): D

Explanation:

= Based on the Evidence-Based Management (EBM) framework, your product has a high Current Value (CV), which means that it delivers value to the existing customers and meets their needs and expectations. However, it also has a high Unrealized Value (UV), which means that there is a large gap between the potential and actual use of the product in the market. This indicates that your product has a low awareness, reach, or appeal among the potential customers who could benefit from it.
To increase the business performance of the product, you need to reduce the UV and increase the Ability to Innovate (A2I), which is the ability to deliver future value. One way to do this is to improve the marketing of the product, which can help you to communicate the value proposition, differentiate the product from the competitors, and attract a greater number of customers. This can also provide you with more feedback and data to inform your product strategy and backlog prioritization.
The other options are not the best actions to take, because they either do not address the root cause of the high UV, or they may compromise the CV or A2I of the product. Increasing the number of product features may not necessarily increase the value or the demand for the product, and it may also increase the complexity and the cost of development. Releasing an identical product with a new name may confuse the customers and dilute the brand identity, and it may also create legal or ethical issues. Dropping the price for the product may not be a sustainable or profitable strategy, and it may also affect the perceived quality or value of the product. Reference := Professional Scrum Product OwnerTM II Certification, Managing Products with Agility, Evidence-Based Management






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