QUESTION: 69

What term best describes an effective way to provide ongoing, instant information to those performing the work so that they can monitor their own performance and take steps to improve?

Coaching
Assessing
Rewarding
Grading

Answer(s): A

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QUESTION: 70

How should appraisers address performance deficiencies on performance appraisals?

Avoid discussing them
Focus the entire appraisal on the areas that need attention
Balance every deficiency with a compliment, even if the compliments are for minor accomplishments
Provide specific information about deficiencies that affect performance

Answer(s): D

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QUESTION: 71

As a general rule, how often should employees receive performance feedback?

Once a year at the annual performance review
Once a day, preferably early in the morning
On an ongoing basis as appropriate
Only as often as is comfortable for the supervisor

Answer(s): C

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QUESTION: 72

How is the performance review related to pay?

It isn't. The performance review should not be related to pay decisions.
It is related to the extent that it affects variable pay awards. Base pay is based solely on tenure, prior experience and job skills.
It helps managers meet salary budgets by allowing them to adjust review results to align with available salary increase funds.
It provides managers a measure that can be used along with salary planning guidelines to determine appropriate rewards or consequences.

Answer(s): D

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QUESTION: 69

QUESTION: 70

QUESTION: 71

QUESTION: 72