QUESTION: 9

A client has previously written to her former adviser opting out of any marketing activities from the firm or any third parties. However, she continues to receive direct investment offers from the firm. She should complain based on the firm not complying with which set of regulations?

Conduct of Business rules.
Data Protection Act 1998.
Distance Selling Regulations.
Treating Customers Fairly.

Answer(s): B

Reveal Solution Next Question

QUESTION: 10

The Financial Services and Markets Act 2000 regulates the provision of which type(s) of financial advice?

Advice to vulnerable individuals only
Advice to all individuals
Advice to all individuals and group personal pensions schemes only
Advice to all individuals unless they are elective professional clients

Answer(s): B

Reveal Solution Next Question

QUESTION: 11

Simon has experience of dealing with retail clients and is now in training to qualify as a pension transfer specialist. As a consequence, which of the following statements are true?

He must have at least 3 years’ experience as an adviser before his training can commence
His firm is allowed to impose a time limit on completion of the qualification
His supervisor must also be suitably qualified
Once qualified, CPD requirements are waived for 12 months
Once qualified, records of his training must be maintained for at least 5 years

Answer(s): B,C

Reveal Solution Next Question