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ABPMP CBPA Exam
Certified Business Process Associate (Page 2 )

Updated On: 7-Feb-2026
Page 2 of 26
PDF with 124 Questions

[Business Process Management (BPM)]
What is the primary goal of a business process?

  1. Focus on the work being performed
  2. Add value to customers
  3. Document the inputs and outputs
  4. Produce the process output

Answer(s): B



[Business Process Management (BPM)]
What is one difference between primary processes and support processes?

  1. Primary processes are integrated with support processes.
  2. Support processes do not provide value directly to customers.
  3. Primary processes have more tasks.
  4. Support processes tend to be more complex.

Answer(s): B



[Business Process Management (BPM)]
Which statement is NOT true regarding an end-to-end process?

  1. At least one event trigger (start event) is needed.
  2. The process goal is clearly defined.
  3. All process activities are described.
  4. A formal outcome is not required.

Answer(s): D



[Business Process Management (BPM)]
Which is the MOST important objective for executive engagement in business processmanagement?

  1. Provide a business vision that involves digital transformation
  2. Ensure long-term commitment and authority to drive the necessary organizational change
  3. Support and manage the resources of the functional areas involved with processes
  4. Provide coverage for innovative projects involving business transformation

Answer(s): B



[Business Process Management (BPM)]
What best describes the value chain in an organization?

  1. The value created when products or services are produced for customers
  2. Primary activities that generate value for customers
  3. Value is only created by value-added processes with the lowest cycle time
  4. Primary activities drive inputs that produce outputs that create value for customers

Answer(s): A



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