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ABPMP CBPA Exam
Certified Business Process Associate (Page 4 )

Updated On: 7-Feb-2026
Page 4 of 26
PDF with 124 Questions

[Business Process Management (BPM)]
What is the core responsibility of a process owner?

  1. Overall accountability for one or more business processes
  2. Managing employees in several functional areas of the organization
  3. Oversight of people who execute one or more business processes
  4. Oversight of team leaders from department or functional areas

Answer(s): A



[Business Process Management (BPM)]
What is the purpose of implementing Business Process Management (BPM)?

  1. BPM matters to businesses that transform themselves into a process-oriented culture to improve performance.
  2. BPM is a proven management discipline for strategically aligning processes to formally execute operational plans that create value for customers.
  3. Change is constant and business processes must change to improve customer service.
  4. Market pressure and competition accelerate the need to reassess the organization's business model.

Answer(s): B



[Business Process Management (BPM)]
What are the five phases of the BPM Lifecycle Framework?

  1. Alignment to strategy and goals ­ business changes ­ development of initiatives ­ management changes ­ control of success
  2. Business digital strategy ­ management changes ­ launch of activities ­ support initiatives ­ measurement of processes
  3. Alignment to strategy and goals ­ architectural changes ­ development of initiatives ­ implementation of changes ­ measurement of success
  4. Strategic alignment, analysis and design, implementation, monitoring and controlling, refinement

Answer(s): D



[Process Modeling]
Which types of activities are included as part of business processes?

  1. Value adding tasks, handoff tasks, and control activities
  2. Value adding activities, handoff activities, and control activities
  3. Legal and/or regulatory requirements, primary processes, and operational steps
  4. Handoffs, non-value adding, and control activities

Answer(s): B



[Business Process Management (BPM)]
Why is Porter's Five Forces model still one of the MOST used frameworks for strategy development?

  1. It can also be used with a SWOT analysis.
  2. It is used in conjunction with the Balanced Scorecard methodology.
  3. It is one of the few proven techniques for external strategy analysis used in combination with a value chain analysis or a strategy map.
  4. It is Porter's methodology for value chain analysis.

Answer(s): C






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