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ABPMP CBPA Exam
Certified Business Process Associate (Page 7 )

Updated On: 7-Feb-2026
Page 5 of 26
PDF with 124 Questions

[Process Modeling]
Which is the common-use architecture element used in process documentation?

  1. Swim lanes
  2. Business process notations (BPMN) using symbols and rules
  3. SIPOC diagrams
  4. A Unified Modeling Language (UML) diagram

Answer(s): B



[Process Modeling]
Which represents the BEST description of Business Process Model and Notation (BPMN)?

  1. The main process modeling notation within the ARIS tool suite
  2. A graphical representation for specifying business processes in a process model
  3. A diagram showing a set of activities in a company operating in a specific industry
  4. A visual tool that summarizes the inputs and outputs of one or more processes

Answer(s): B



[Process Modeling]
What does a SIPOC diagram describe?

  1. Supplier, Input, Process, Output, and Customer
  2. The end-to-end process of transforming the inputs to outputs to customers
  3. A flowchart that shows the inputs converted to outputs resulting in products or services delivered to a customer
  4. An initial consensus on what areas of a process will be documented in the modeling tool

Answer(s): A



[Process Modeling]
Which approach should be used in a process model to standardize procedures and rules?

  1. A top-down approach to ensure consistency across business units
  2. A bottom-up approach to focus on the most important details and expedite the implementation process
  3. A top-down approach to clarify all details upfront
  4. A bottom-up approach to clarify all details upfront

Answer(s): A



[Process Modeling]
Which techniques are typically used to gather information for a process model?

  1. Direct observation, one-on-one interviews, and database analysis
  2. Direct observation, written feedback, and structured workshops
  3. Simulation, process mining, and video recording
  4. Web conferencing, surveys, and one-to-one interviews

Answer(s): A






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