Which of the following is not considered a factor that increases the bargaining power of the customer?
Answer(s): D
Choice "d" is correct. When a firm is unable to change suppliers easily, that is a factor that increases the bargaining power of the suppliers.Choices "a", "b", and "c" are incorrect because they all are factors that increase the bargaining power of the customer, which are:•Customers make up a large volume of a firm's business.•There is much information available to customers.•The buyers have low switching costs.•There are a high number of alternate suppliers.
When do cost leadership strategies fail?
Answer(s): C
Choice "c" is correct. If firms overlook the fact that few customers care about the fact that a product is priced lower than others and care more about brand loyalty, cost leadership strategies will fail.Choices "a", "b", and "d" are incorrect, as these are all situations in which cost leadership strategies work well.
Which of the following is not correct regarding best cost provider strategies?
Choice "d" is correct because it is not a correct statement. The best cost strategy strives to have the firm evaluate and change its value chain such that it can achieve the lowest (not highest) cost among its closest competitors while matching them on the features desired by consumers.Choices "a", "b", and "c" are incorrect, as they are all true statements regarding best cost provider strategies.
Considering the SCOR Model of supply chain operations, which of the following key management processes does managing accounts receivable and collections from customers fall into?
Choice "d" is correct. The "deliver" process encompasses all the activities of getting the finished product into the hands of the ultimate consumers to meet their planned demand. Managing accounts receivable and collections from customers falls into the "deliver" process.Choices "a", "b", and "c" are incorrect, per the above Explanation.
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